Store Associate Gas Station

Sara Maleek

Tel: 228-***-****

E-mail: *********@*****.***

EDUCATION

GOV Degree Lahore Pakistan

Major: Liberal Arts 1998

EXPERIENCE

CHEVRON (Gas Station) Cullman, AL

Manager 2018-Current

Responsible for the successful operation of the company store.

Perform all duties and responsibilities expected of any store associate and all other duties assigned or requested.

Responsible for meeting or exceeding store guidelines. Including inventory, cash shortages, and budgeted hours.

Develop and maintain a time schedule to adequately cover staffing needs to ensure maximum customer satisfaction and store cleanliness, while remaining within budget guidelines.

Perform all administrative duties in an accurate complete, and timely manner; including all required reports.

Follow all corporate cash procedures, and strictly enforce corporate cash policies in the store.

Manager customer relations in an efficient and courteous manner and provide for maximum customer satisfaction.

Be responsible for overall store maintenance and immediately inform the general manager of all major equipment problems.

Be responsible for enforcement of all company policies and procedures within the store.

Be responsible for adhering to all local, state, and federal laws on aspects of store operations.

Be responsible for store safety

Make sure that the store is properly stocked with product at all times, and there are adequate store supplies.

Monitor facility gasoline inventories and properly report discrepancies.

Interview, select, and hire store personnel using company-approved approaches and provide new employee training

Attend all manager meetings and required training sessions, and conduct regular employee meetings.

Openly communicate with management on important issues.

RACEWAY (Gas Station) Athens, AL

Operated Franchise 2011-2014

Operated as a bridge between company and corp.

Processed invoices, drafted/prepared letters, broker and bank statements and notifications.

Created terminations of active and non-active files, dealt with faxing, scanning, date entry, coding files; managed checks, cash receipts, wire transfers, and made bank deposits, handed team meeting and project promotion for holidays

Maintained suspense calendar of deposit and wire transfer dates cross-referenced to special notes in client files to prevent slip-ups.

RACEWAY (Gas Station)

Operated Franchise Houston, TX

2005-2010

Responsible for supporting sales and engineering staff; facilitate efficient operation of office.

Provide timely response to customer inquiries regarding disposition of their projects and status updates on anticipated completion date; log data into CTS system.

Designated client liaison to resolve any project issues, e-mail reminders concerning unpaid invoices, etc.

Review weekly aging statements to initiate early collection activity on balances just turning 30 days overdue.

Participate in initial client meetings to outline projects and prepare subsequent proposals.

Contact clients to market holiday promotions and follow up to determine satisfaction.

PROFESSIONAL PROFILE

Results-driven project assistant with comprehensive experience providing support to investment bankers, and luxury merchandise distributors.

Self-reliant and motivated with effective time management and prioritizing; productive under pressure in fast-paced environments with critical deadlines; exercise prudent judgment, reliability and integrity.

Articulate, persuasive communicator with sophisticated, tactful interpersonal skills utilized in team building and client relations; employ tact, discretion, and diplomacy; honor confidentiality.

Keen analytical focus with strong research and investigative abilities; quick recognition of errors, discrepancies and anomalies.

Assimilate information quickly and accurately; welcome challenges, embrace new technology.

Extensive experience requiring focus and emphasis on customer satisfaction and retention.

Worked independently and collaboratively on various projects requiring superior organizational and analytical skills, as well as ability to work in a fast-paced environment.

Proven ability to complete special assignments efficiently by establishing objectives, determining priorities, effectively managing time, gaining cooperation of others, monitoring progress, troubleshooting and resolving issues, and adjusting timeline and plans to suit unanticipated problems.

SKILLS

Proficient in Windows: Word, Excel Internet savvy;

Multilingual–Fluent and literate in English, Urdu, Punjabi and Hindi.

VOLUNTEER

Served three months in New Orleans to help Hurricane Katrina victims.

Conducted private fundraisers for Gulf Coast oil spill, raising $2,000 to buy supplies.

Raised funds for several causes inside and outside campus

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