Administrative Assistant Personal Banker

Tabassum Choudhury

Knoxville, TN, Phone: 408-***-****, Email: **********@*****.***

LinkedIn: www.linkedin.com/in/tabassum-choudhury-94454a58

GitHub: https://github.com/Tabassum1985?tab=repositories

I am a data enthusiast fresh out of Georgia Institute of Technology with a certificate in Data Science and Analytics, having extensive domain knowledge in banking, I also hold a master’s and a bachelor’s degree in business administration. The strong communication and presentation skills I bring to the table are invocations from my long years in helping clients with their finances; also, some credit goes to my extensive education in Business Administration. At this point in time in my career, I want to pursue an opportunity to shadow pioneer data analysts, business analysts and work closely with Senior Leadership in order to learn from their experience and eventually emerge as a leader myself in the long run.

Technical Skills

Word, Excel, PowerPoint, Outlook, VBA, Python, JavaScript, HTML5, SQL, NoSQL, MongoDB, PostgreSQL, GIT, AWS, Flask, Tableau, Excel, Seaborn, Scikit learn, TensorFlow, Databasing, Pandas, Jupyter Notebook, Strong written and verbal communication skills.

Education & Certifications

Certificate, Data Science and Analytics Georgia Tech, Georgia

Master of Business Administration Independent University of Bangladesh

Bachelor of Business Administration Independent University of Bangladesh

Work Experience

TRUIST, HARDSCRABBLE BRANCH, ROSWELL, GEORGIA, USA

PERSONAL BANKER

Initiate conversation with clients to learn about their financial needs and thus offer the best solution available.

Maintain knowledge and updates on SunTrust now Truist products, services, procedures and online banking to help banking fast and easy for clients.

Build relationships and follow up with clients through phone calls.

Assist clients with opening new accounts, maintenance of existing account, submitting credit card, home equity line and unsecured loan applications.

Help resolve consumer concerns and refer to other bankers and partners to help client make the most out of their money.

Also trained in maintaining a drawer and teller transactions.

MUTUAL TRUST BANK LIMITED, HEAD OFFICE, DHAKA, BANGLADESH

RELATIONSHIP MANAGER

Achieve service standards target via quality service to branch and Privilege Banking clients.

Communicate with clients to identify cross-sell opportunities within the existing base.

Maintain corporate relationship to keep clients informed and generate new potential of sales.

Prepare and verify documentation of home, personal and auto loan, credit cards and overdraft, verify loan documentation, Issue sanction letter, update loan information and settlement of loan.

Act as a custodian of documents/securities of loans & all other related instruments.

Identify & resolve routine loan servicing issues, monitor, supervise & deliver follow-up report.

SIEMENS BANLADESH LIMITED, DHAKA, BANGLADESH

ADMINISTRATIVE ASSISTANT

Support appropriate coordination and communication between the teams and external associates.

Prepare weekly and monthly reports of activities by the team, resources used up and results.

Ensure sufficient stock of different supplies.

Draft purchase order and receive goods.

Arrange and plan official travel for the senior officials and later ensure settlement of travel related expenses.

Organizing meetings, notifying related officials and maintain logistics, reservations and all other tasks related to a meeting.

Receive phone calls and make important phone calls on behalf of executives and thus act as the center point of communication.

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