Customer Service Medical Sales
Resume:
Karen Vinci
Business Development Specialist
Mesa, AZ
advzum@r.postjobfree.com
A combination of education, specialized/technical training, and direct application has resulted in excellent qualifications in SALES/MARKETING, CUSTOMER SERVICE, AND EDUCATION. Excellent communication skills. Interacts easily with all levels of individuals from diverse backgrounds and disciplines. Proficient at sales administration, coordination and support. Aware of the need for quality customer service with the ability to meet & exceed customer expectations.!
HISTORY OF ACHIEVEMENT AND INTEGRITY!
Key Strengths Include:
Highly self-motivated with excellent leadership and time-management skills, able to independently or as part of a cooperative team effort.! Outstanding sales closing ability. Consistently meet and/or exceed all established quotas and goals. !
Extensive experience in establishing, expanding and maintaining customer base.! Acutely aware of the need for quality services, quality control, and expediting orders/ requests.!
Personal commitment to continuous growth and willingness to learn specialized company needs.!
Authorized to work in the US for any employer
Work Experience
Territory Account Manager
NK Max America, Inc. - Santa Ana, CA
February 2018 to Present
TERRITORY SALES MANGER - Max America, Inc 2018 to present A biotechnology start-up (CLIA Certified Clinical Laboratory) focused on Immune System health and therapeutics. Responsible for the sales of three distinct product lines: Vue diagnostic assay, NK Everyday Immune Supplement and COVED-19 laboratory testing.
• Built the territory from ground up, increasing sales year over year, while building awareness in the market for the brand new company and their products. *Increased sales 90% over past year, despite COVID restrictions for in-person sales. *Top performer and ranked #1 sales manager for both revenue and new accounts. *Prepared and delivered effective sales presentation to Physicians and medical staff promoting the benefits of the products to their patients. *Organized outreach efforts to multiple clinics and closed several large accounts. *Managed and attended national and local trade-show activities gaining multiple clients from networking efforts. *Mentored junior sales staff and directed their training and fostered growth. *Actively engaged in product development providing key input for the reformulation project.
PHYSICIAN SALES/MARKETING
Bio-Data Medical Laboratory
2010 to February 2018
For this clinical laboratory responsibilities entailed establishment/maintenance of territory with annual sales of over $300,000. Successfully increased major accounts from inactive status to 100% growth and expanded physicians customer base, large
clinics, hospital reference work and small laboratories reference work. Exceeded sales forecast by 120%.!
PHYSICIANS SALES
Quest Diagnostics Laboratory - Orange, CA
2004 to 2010
Company provided FNA (fine needle aspiration) for Cancer detection. Increased profit margins by 100%, achieving sales goal objective. Established new client relationships and referral networks, consistently increasing the traffic flow of patients for 3 clinics. Educated health care professionals at medical conferences to promote and increase awareness of FNA procedures offered by the corporate clinics. Marketed, negotiated and generated contracts with physicians, IPA's, medical groups and PPO networks.! PHYSICIANS SALES - CENTRAL REFERENCE LABORATORY/UNILAB CENTRAL REFERENCE LABORATORY
1995 to 2004
to 2004!
Blood testing, clinical laboratory services. Directly involved in the analysis of potential target market for physicians and hospitals reference work. Researched potential markets, developed and maintained commercial territory for $600,000+ annual sales.! Education
B.S. in Business Administration
University of Bridgeport - Bridgeport, CT
Licensed & Certified Naturopathic Practitioner in Preventive Medicine International Naturopathic School of Medicine - Santa Barbara, CA Certificated Personal Trainer in Nutrition-Diet & Exercise/Stress Management Orange Coast College - Costa Mesa, CA
Skills
• Account Management
• Sales
• Cold Calling
• MS Office
• Salesforce
• Business Development
• Sales Management
• Negotiation
• Outside Sales
• Management
• B2B Sales
• Telemarketing
• Laboratory Experience
• Product Development
• Project Management
• Presentation Skills
• Microsoft Outlook
• Inside Sales
• Recruiting
• Time management
• Leadership
• Upselling
• Territory management
• Direct sales
• Product demos
• Marketing
• Medical sales
• Alzheimer's care
• English
• Enterprise sales
• Manufacturing
• Typing
• Nutrition
Assessments
Sales skills — Proficient
November 2021
Influencing and negotiating with customers
Full results: Proficient
Sales fit — Completed
October 2021
Measures the traits that are important for success in sales positions Full results: Completed
Outside sales — Completed
October 2021
Understanding and responding appropriately in sales scenarios, and performing common sales calculations
Full results: Completed
Work style: Reliability — Proficient
August 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Customer focus & orientation — Familiar
May 2021
Responding to customer situations with sensitivity Full results: Familiar
Recruiting — Completed
May 2021
Managing the candidate sourcing and selection process Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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