Executive Assistant Customer Service

BARRY W JONES

**** ******* ***** *** *****, Texas 75068 C: 469-***-**** ************@*****.***

Proven history of successful project completions in the real estate industry, both in Property Management & Community Association Management. Strong sales professional skilled in Negotiation, Sales, Team Building, Management, and Employee Training. Highly experienced in transitions with difficult obstacles (i.e.,. Lawsuits with Declarant); excellent customer service skills that have been tested while managing the largest HOA in Texas

(Renaissance on Turtle Creek 604 Units) and the Covid Pandemic. Instrumental in the Board Transition process and achieving a sellout during the mid-2000 real estate market downturn, particularly in the condo conversion craze.

Experience

November 16, 2021 – PRESENT

Regional Vice President – Vision Communities Management - Dallas/Denton/Collin/Kaufman/Rockwall Counties

Oversee 15 team members consisting of 2 ARVPs/12 Management team members made up of Assistant Managers & Managers and 1 Executive Assistant and 52 communities.

Provides management, leadership, and training to a team of Mgmt Associates while ensuring the values and culture of VCM Inc. are consistently demonstrated.

Working with Assistant RVP and Leadership to ensure outstanding service to clients, consistent delivery of the brand standard both internally and externally, and creating a culture of excellence and mutual respect. December 2018–November 13, 2021

Dallas Region - Community Manager • Storybuilt, formerly PSW Real Estate

Managed 7 Single-family communities and transitioned to Owner-controlled Boards.

Help draft new development Pro-forma budgets and draft governing docs for 2 new development projects

Establish infrastructure for the Management Division of Storybuilt development

Work closely with educating the new board members to operate their Association.

Help 2 communities during the rebuild after the Tornado of 2018.

Work through the Covid pandemic of 2020

April 2017–December 2018

General Manager • Worth Ross Management

Managed 170 units, consisting of 50 Villas and 4 Luxury Mid-rises, a community located in Las Colinas, Texas-Positano Condominium Association

Assisting and working with a Board of 5 members during a lawsuit with the Developer.

Reviews the project's current service agreements and expenses to establish the HOA budget

HOA Budget through the Lawsuit involving 4 special assessments

Work with Committee Chairpersons

Implementing and maintaining/enforcing the Governing Documents established for Positano Condominium Association January 2008–January 2010

MULTI-FAMILY & REGIONAL MANAGER • The Dinerstein Companies

Closed out condominium sales project in Sacramento, CA

Management in two lease-up properties (Temecula, CA and, Los Angeles CA -LEED Project) & stabilized property in Houston, TX

Assist of preparation of HOA budgets and maintain existing budgets

Maintain budget variance monthly

Working closely with the construction department to ensure building is turned over in a timely manner

Monitor and obtain all proposals and contracts for large projects

Prepares and performs "Turn-over" procedures for Homeowner's Association January 2003-January 2008

Project Manager • Crescent Heights of America

Boston, MA/Funabashi, Japan

Oversee the Design Center/Property Management/Sales/Valet/Concierge/Maintenance Teams/ President of the HOA during the Declarant Control Period of "The Renaissance on Turtle Creek," a 604 units Luxury High-Rise Building

Reviews the project's current service agreements and expenses to establish the HOA budget.

Meets with prospects, assisting agents with maintaining relationships and negotiating and closing deals on the Sales and rental side of the project.

Reviews status reports and adjusts schedule or pricing as required.

Prepares and performs "Turn-over" procedures for Homeowner's Association

Certification

CMCA - November 2017 to Present

AMS – April 2018 to Present

PCAM Case Study is scheduled for May 4 -5 2023

UNIVERSITY OF OKLAHOMA Norman, Oklahoma

Skills

Microsoft Office

MRI

Yardi

Sales Force

VMS

BuildingLink

Strong Room

Vantaca

Nabr Network

Compliance 360

Power Point

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