KENNETH W. O’CONNOR
Phelps, New York 14532
SUMMARY OF QUALIFICATIONS:
** –Years of Operational Management at increasing levels of impact. Including logistical tracking, customer service,management of equipment, sales management and maintenance.
PROFESSIONAL HIGHLIGHTS:
COACH 2
2/20- CURRENT
Walmart, Newark, New York
• Responsible for Availability of product to sales floor, inventory, project set up and associate responsibility to customer and inclusive work place.
• Overall store operation. Leading a team of 200 associates.
TERRITORY SALES MANAGER
8/18- 2/20
Wurth USA, Rochester, NY
• Responsible for Maintaining 120 accounts, for timely service and sales growth. Opening and reactivation of accounts.
• Had growth of 123% in sales thru company promotions and 15 new and reactivated account
NON-PARISHABLE OPERATION MANAGER 3/05-8/18
Tops Markets, Auburn, New York
• Responsible for all Grocery, HBC/GM, and Dairy/Frozen operations, Total store Operations in store manager absence.
• Implement seasonal changes with increasing impact on sales.
• Work with Management Team on Inventory awareness, to minimize shrink and increase bottom line dollars.
• Maximized store performance, with 98% on internal audit, 94% combined last 4 years.
ASSISTANT MANAGER 10/02-3/5
Delta Sonic, Penfield, New York
• Responsible for 3 concept operation. Car Wash, C-Store and Oil change.
• Had highest percent in sales on car wash and Pre-ticket sales for promotions.
• Supervised staff of 40 people and maintained excellent customer relations.
CANTEEN CHIEF 9/01- 10/02
V.A. Medical Center RI
• Responsible for Canteen service, food service and vending operations.
• Implemented reconstruction and remodeling of cafeteria service area, ordering equipment and negotiating with contractors for money saving plans on construction.
• Instrumental in coordinating a no-budge move of retail store to canteen service area combining store and cafeteria operation to one location. While at Canandiagua Medical center.
• Promoted to Chief less than 1 year of training.
Manager 9/00-9/02
HMS Host, Seneca Travel Plaza, Victor, New York
• Responsible for management of four concepts; Burger King, Sbarro’s, Mrs Fields, and gift shop
• Supervised a staff of 45 people and maintained excellent customer relations.
TACTICAL AIRCRAFT MAINTAINER/ EQUIPMENT MANAGER 11/91-8/00
United States Air Force, Europe
• Maintained and inspected F-15 Tactical Aircraft for daily flight schedule
• Maintained Aircraft to highest percentage sortie completion in base command
• Equipment manager, valued at 12 million/ Tracking and processing 10 tons of equipment for squadron’s mobility commitment.
• Element supervisor, responsible for 10 men crew issuing 500 pieces of equipment daily.
• Hazardous material handling and disposal.
• Involved with obtaining the Huges Trophy for squadron 2 years in row, Highest award for Airforce unit.
OTHER MANAGEMENT EXPERIENCE:
Assistant Store Manager, Kessler Group Inc/Rochester, New York 03/91-10/91
Inside sales Rep., Schweber Electronics/ Pittsford, New York 04/90-3/91
Unit manager, Van Heusen stores/ Rochester, New York 06/89-04/90
Assistant Store Manager, Anderson-Little Company/ Rochester, NY 05/85-04/89
EDUCATION
Embry-riddle University / RAF Lakenheath, England
Business Administration, Microsoft word, Excel, Access, Internet Research, Powerpoint
Southeasern Academy / Kissimmee, Florida
Travel & Tourism- diploma 1985
Marion Central School / Marion NY
Diploma 1984