Hello

I’m Zayaunna Brady

**** ******** ***

Apt F

Crystal City, MO 63019

314-***-****

advzpm@r.postjobfree.com

Skills

I have developed amazing communication skills over the past 5+ years I have been doing customer service. I also learned great customer service skills and how to be very professional over the years as well.

Me also having supervisor experience, I adapt to having great problem solving, and leadership skills. As well as cash handling experience.

Experience

March 2017 - August 2021

Saint Louis Zoo, St. Louis MO - Seasonal Food service cashier/ Full-time Food service Supervisor

● Cashier: March 2017-August 2020

● Would interact with people from all over the US every single shift.

● Worked in a very fast paced environment almost all of the time.

● Offered wonderful customer service at all times

● Tackling multiple orders at the same time and making sure that everyone gets their food as fast as we can give it to them.

● Supervisor: Jun2021-Aug2021

● Helping cashiers whenever they run into issues

● Coaching all front line employees to make sure they’re performing effectively and effeicently

● Taking care of opening the frontline (along with closing it)

● Handling all cash bags, change exchanges, anything dealing with money. November 2019 - December 2019

Victoria's Secret, Cape Girardeau MO - Seasonal Retail Associate

● To greet every person that walks in and make sure that everything they need help with is taken care of with minimum issues.

● Also to keep merchandise stocked and organized on the sales floor whenever I had the time to.

December 2020 - October 2021

Ross Dress for Less, St. Louis MO - Part-time retail associate/ Full-time Area Supervisor

(Softlines)

2

● Part-time retail associate

● Usually go back and forth between being a cashier and working on the sales floor.

● Whenever working on the register, we would always be timed on how fast our transactions were.

● Make sure the front of the store is neat and organized.

● Whenever I was on the sale floor, I always made sure that the tasks that were assigned to us were finished.

● Making sure everything on the floor was clean, neat, presentable and organized.

● Area Supervisor (softlines):

● Being in charge of the store whenever the store manager was absent.

● Responsible for opening and closing the store. Along with taking care of unloading the truck before the store opens.

● Making sure that all clothing merchandise is up to date with the flow given to me monthly.

● Was also in charge of making sure all cashiers are meeting the transaction time goal each week, coaching them through any questions or concerns that they have about the process. December 2021- June 2022

Mercy Hosptial, Festus MO - Part-Time Housekeeper

- Our responsibility was to make sure that patients had very clean, sanitized and sterilized rooms during their stay.

- I would make sure that all rooms were cleaned and cleaned fast. The hospital is usually very busy, so I had to sometimes jog from room to room with my housekeeping cart.

October 2022- February 2023

Spencer’s Gifts, St. Louis MO- Part-Time Sales Associate

- We make sure that our guests feel welcomed and wanted in our environment. Our motto is “Life’s a party, let’s make it fun!”

- I greet guests and help them out with anything they need or want.

- Keep the store clean, organized and neat for the simplicity of shopping in our store.

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- I also work the register sometimes as well.

- Help push our transaction add-ons to our guests for both their benefits and Spencer’s benefits.

Education

August 2016 - May 2019

Eureka High School, Eureka MO - High School Diploma Jan2022 - Present

Jefferson College, Hillsboro MO - Currently Enrolled

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