Administrative Officer Ward Clerk
Resume:
Debra Muller
Brasher Falls, NY ****3
Objective: To gain employment
Availability: Immediately
Education: Volunteer State Community College, Gallatin, TN Health Information Management – 1992 Graduate
Passed Registered Health Technology (RHIT) Certification in 1992 Experience
Dates of Employment: 9/15/2015 - 4/15/2016
Cash Express, LLC Business Address: Cash Express, LLC Hwy 76 263 West Spring Street
White Bluff, TN 37187 Cookeville, TN 38501
Position: Assistant Manager
Supervisor: Pamela Hayes, Compliance Officer Telephone: 931-***-**** Store Manager: Teresa Morton Telephone: 615-***-**** or 615-***-**** Duties: Customer Service, cashier, approved and disapproved loans, determined eligibility Tennessee Valley Healthcare System Telephone: 615-***-**** 1310 24th Avenue, South
Nashville, Tennessee 37212
Dates of Employment: January 2, 1985 – July 15, 2010 Status: Retired after 25 years employment
9/2008 - 7/2010 Administrative Officer for Anesthesiology and Neurology Service Supervisors: Ann Walia, M.D., Anesthesiology Service Ronald Wiley, M.D., Neurology Service
Duties: Supervised 2 employees. Created Performance Standards and Performance Evaluations, recommended yearly monetary incentives, if appropriate. Payroll certifications, approved/disapproved leave, initiated Performance Improvement plans if needed. Conducted interviews to hire new employees. Also, fired employee if necessary. Conducted training of all new employees. Held monthly meetings with documented minutes. Completed quality reviews of various functions of positions and presented to appropriate committees. Attended all assigned committees/meetings. Reason for leaving: Retired
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1/2005 - 8/2008 Compliance Specialist
Supervisor: Marcy Downing
Duties: Completed reviews of job functions of various sections throughout the hospital. Presented findings to appropriate committee with recommended improvements for implementation, when appropriate. Attended all assigned committee/meetings. Reason for leaving: Promoted
1/1992 - 12/2004 Coding & Transcription Manager
Supervisor: Karla Porter, RRA
Duties: Supervised 12 employees. Created Performance Standards and Performance Evaluations, recommended yearly monetary incentives, if appropriate. Payroll certifications, approved/disapproved leave, initiated Performance Improvement plans if needed. Conducted interviews to hire new employees. Also, fired employee if necessary. Conducted training of all new employees. Held monthly meetings with documented minutes. Completed quality reviews of various functions of positions and presented to appropriate committees. Attended all assigned committees/meetings. Reason for leaving: Promoted
6/1988 -12/1991 Chief, Fee Services
Supervisor: Barbara Hughes, Assistant Chief of Business Office Duties: Supervised 8 employees. Created Performance Standards and Performance Evaluations, recommended yearly monetary incentives, if appropriate. Payroll certifications, approved/disapproved leave, initiated Performance Improvement plans if needed. Conducted interviews to hire new employees. Also, fired employee if necessary. Conducted training of all new employees. Held monthly meetings with documented minutes. Determined eligibility of veterans for requested tests/consults/outpatient treatment/ housing improvements. Completed quality reviews of various functions of positions and presented to appropriate committees. Attended all assigned committees/meetings.
Reason for leaving: Promoted
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5/1986 - 5/1988 Lead Ward Clerk
Supervisor: Elnora Proctor, Chief Ward Administration Duties: Supervised 20 employees. Created Performance Standards and Performance Evaluations, recommended yearly monetary incentives, when appropriate. Payroll certification. Approved/disapproved leave. Created Personal Performance Improvement Plans, if necessary. Distributed daily ward assignments to ensure that all areas within the hospital are covered 24-hours a day. Conducted interviews to hire new employees. Also, fired employee, if necessary. Conducted training of all new employees. Held monthly meetings with documented minutes. Completed quality reviews of various functions of positions and presented to appropriate committees. Attended all assigned committees/meetings.
Reason for leaving: Promoted
1/1985 - 4/1986 Ward Clerk
Duties: Covered ward assigned (Medical, Surgical, Intensive Care, Psychiatry, or Nursing Home). Processed physician orders and consult requests. Initiated new patient charts ensuring the “right color” was put on the chart; assembled discharge charts, ensured all charts were completed and dictated by the physician. Typed nursing schedules, updated the inpatient board, greeted visitors and directed to where their patient was, answered multi-line telephone and direct calls or take messages. Completed lab and x-ray requests, faxed diet ordered for new patients and completed all the filing daily in inpatient/outpatient charts.
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