Gerald Younker

*** ******* **, ***********, ** **546

409-***-****

advznp@r.postjobfree.com

OBJECTIVE

Articulate and enthusiastic individual with experience in customer service and cosmetology. Looking to expand knowledge and career opportunities by adding value to an organization who recognizes performance and fosters growth. Willing to learn and accept new challenges, in addition to being eager to contribute to a professional environment with advancement opportunities.

EDUCATION —

EXPERIENCE

2008-2010

Schilling Douglas

Started cosmetology to become a stylist. Had previous experience in hair coloring, shampooing, servicing client needs, cleaning up stylist stations as needed, and mixing colors. Incomplete

2006-2007

Delaware Technical & Community College

May 20 - Current

Helper • The Ultimate Industrial Group

Prepare work, clean up work areas, assist contractors, fire watch.

October 2019 – January 2020

Installation Specialist • Conns

Delivering, building and installing appliances and furniture.

July 2019 – September 2019

Sales Associate • Marshalls

Day to day tasks included: unloading trailer, building furniture, organizing warehouse, and providing excellent customer service.

2018 – 2018

Utility Line Locator • ULS

Locating gas, electrical and fiber lines in a timely manner, making sure locating tickets were closed correctly and on time. In addition to, supervising a project team locating large areas and developments, and assisting in training.

2017 – 2018

General Manager • Freddy’s Frozen Custard and Steakburgers

Started as a supervisor and was promoted to GM within three months. Responsibilities included: managing money, managing labor, maintaining great customer service, marketing for the company, monitoring accounts payable, ordering product along with monthly inventory, and always maintaining professionalism.

2016 – 2017

General Manager • Papa Johns

Started as a driver then promoted to general manager. Responsibilities included: scheduling, managing labor/delivery times, customer service compliance. Answering phone calls, making sure store passes inspection and corporate inspection.

2015 – 2016

Shift Lead/Manager • Walgreens

Responsibilities included providing outstanding customer service, counting and balancing tills and safe, cleaning, stocking back room and shelves, checking inventory, ordering product, and checking in vendors.

2010 – 2011

Package Handler • UPS

Responsibilities included lifting, lowering, and sliding packages that typically weighed 25-35 pounds but as much as 70.

KEY SKILLS —

AWARDS

MS Office

Word

PowerPoint

Excel

CAD Planning/Operations

Circuitry

Organizational skills

Superb time management

Great customer service

At Papa Johns, was the first general manager to pass health inspection in over five years. In addition, earned the Pizza of the Day award.

ACTIVITIES

Enjoys design and project work, drafting/drawing and creative development. Played Varsity Ice Hockey for three years and participated in All-Star Game in 2006. Other hobbies include musical talent in both writing and playing instruments.

REFERENCES

[Available upon request.]

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