*** ******* **, ***********, ** **546
Articulate and enthusiastic individual with experience in customer service and cosmetology. Looking to expand knowledge and career opportunities by adding value to an organization who recognizes performance and fosters growth. Willing to learn and accept new challenges, in addition to being eager to contribute to a professional environment with advancement opportunities.
Started cosmetology to become a stylist. Had previous experience in hair coloring, shampooing, servicing client needs, cleaning up stylist stations as needed, and mixing colors. Incomplete
Delaware Technical & Community College
May 20 - Current
Helper • The Ultimate Industrial Group
Prepare work, clean up work areas, assist contractors, fire watch.
October 2019 – January 2020
Installation Specialist • Conns
Delivering, building and installing appliances and furniture.
July 2019 – September 2019
Sales Associate • Marshalls
Day to day tasks included: unloading trailer, building furniture, organizing warehouse, and providing excellent customer service.
2018 – 2018
Utility Line Locator • ULS
Locating gas, electrical and fiber lines in a timely manner, making sure locating tickets were closed correctly and on time. In addition to, supervising a project team locating large areas and developments, and assisting in training.
2017 – 2018
General Manager • Freddy’s Frozen Custard and Steakburgers
Started as a supervisor and was promoted to GM within three months. Responsibilities included: managing money, managing labor, maintaining great customer service, marketing for the company, monitoring accounts payable, ordering product along with monthly inventory, and always maintaining professionalism.
2016 – 2017
General Manager • Papa Johns
Started as a driver then promoted to general manager. Responsibilities included: scheduling, managing labor/delivery times, customer service compliance. Answering phone calls, making sure store passes inspection and corporate inspection.
2015 – 2016
Shift Lead/Manager • Walgreens
Responsibilities included providing outstanding customer service, counting and balancing tills and safe, cleaning, stocking back room and shelves, checking inventory, ordering product, and checking in vendors.
2010 – 2011
Package Handler • UPS
Responsibilities included lifting, lowering, and sliding packages that typically weighed 25-35 pounds but as much as 70.
KEY SKILLS —
Superb time management
Great customer service
At Papa Johns, was the first general manager to pass health inspection in over five years. In addition, earned the Pizza of the Day award.
Enjoys design and project work, drafting/drawing and creative development. Played Varsity Ice Hockey for three years and participated in All-Star Game in 2006. Other hobbies include musical talent in both writing and playing instruments.
[Available upon request.]