Business Analyst Scrum Master

ROSELYN EYO CSM. CSPO.

Texas 281-***-**** *******.*****@*****.*** www.linkedin.com/in/roselyn-eyo Summary

A leader with a difference. A professional Business Analyst with five years of experience with vast knowledge of all phases of the software development life cycle (SDLC). I have supported multiple projects using the agile and waterfall methodologies working with teams to execute multiple project deliverables that meet client satisfaction while managing stakeholder expectations. Excellent verbal and written communication skills, functional specifications, business process flow, and business mapping. Involved in identifying and engaging stakeholders, both internal and external. I am well-versed in delivering high-level customer experience, negotiation skills, critical thinking, relationship building, and problem-solving. Technical Skills and Tools

• Requirement Elicitation

• Software Development Life

Cycle (SDLC)

• Gap Analysis

• User Stories

• Acceptance Criteria

• Conflict Management

• Team Management

• Process Flow Improvement

• Critical Analytical Thinking

• Collaborating

• Interpersonal Skills

• Problem-Solving Skills

• Research & Reviews Skills

• User Acceptance Testing

• Good Communication Skills

• Liaising with clients,

stakeholders, and users.

• Software Methodology

(Agile & Waterfall)

• Sprint Planning

• Backlog Management

• RMP

• Mockups

• Swimlanes & use case.

• Business Process Mapping

• Decision-making skills

• Functional Requirement

• Relationship Building &

Team Leadership

• Backlog Management

• Quality Assurance

Testing

• Helpdesk Support

• End User Training &

Interaction

• Teams

• Slack

• Confluence

• Jira

• MS Visio

• Gliffy

• Lucidchart

• Adobe

• Snagit

• Draw.io

• Microsoft Tools

• Excel

• PowerPoint

• Word Document

• Application

Development

• Microsoft SQL Server

• Risk management

Experience

Business Analyst II July 2020 – Date

TekisHub Consulting Services

• Elicits Business and technical requirements.

• Monitors projects through the Software development Life Cycle (SDLC) process using agile/Scrum methodologies.

• Analyzes and document business requirements, functional requirements, and business process models to better understand the business process.

• Prepares mockups and wireframes for the technical team to guide and support an application’s build.

• Writes user stories, scenarios, and acceptance criteria in Jira; and tracks the progress.

• Facilitates requirement gathering sessions with SMEs and system owners to capture business rules, processes, and system requirements for various projects.

• Manages the daily agile meetings, coordinates tasks with the development team, and supports the product owner to ensure the sprint runs smoothly.

• Endeavors to understand the business requirements using various techniques such as interviews, document analysis, requirement workshops, joint application development

(JAD) sessions, business process descriptions, and workflow analysis.

• Monitors the sprint burndown and conducts daily stand-ups, encouraging open communication in the team.

• Works closely with various internal or external business partners to document, understand, and meet all business requirements.

• Collaborates with the product owner to arrive at the DOR (Definition of Ready) and DOD

(Definition of Done) for all user stories at every sprint.

• Assists the technical team with evaluating, determining, and aligning sprint goals based on team capacity.

• Works with end-users to interpret the customer business needs and translate them into the application and non-functional requirements.

• Administers requirement change request processes (RCR) and software change requests

(SCR) to manage all software change requests effectively.

• Clarifies issues with developers during efforts to validate designs and functional specifications.

• Performs and documents gap analysis to determine deltas between existing and proposed systems.

Business Analyst 1 Jan 2018 -June 2020

TekisHub Consulting Service

• Worked independently with users to define concepts and clarify functional and non- functional requirements daily.

• Facilitated meetings with users on eliciting and reviewing requirements, user stories, acceptance criteria, and other artifacts and communicated requirements to the technical team members.

• Conducted GAP analysis and documented same using texts and diagrams to reflect the current (As-Is) and future (To-Be) system state.

• Worked with the development team to implement requirements effectively.

• Led the development team through the working phase of the project by researching and answering questions about the defined work, identifying bugs, and assisting in technical roadblocks - escalating as defined by the project.

• Designed test plans and conducted unit/acceptance testing for projects.

• Acted as a liaison between the operations, business line, and technical areas throughout the project life cycle.

• Utilized Microsoft Visio to create various flow charts, use cases, and sequence diagrams to provide a detailed outline of the various actors of the system and how they interact with the systems.

• Led the development team through Agile practices and principles to deliver high-quality products and services.

• Managed the daily agile meetings, coordinating tasks with the development team, supporting the product owner, and ensuring the sprint ran smoothly.

• Maintained a close and strong working relationship with teammates. Education/Certifications

Bachelor of Science

Ambrose Alli University

BS Labor and Industrial relations

Certified Scrum Master (CSM)

Certified Scrum Product Owner (CSPO)

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