Data Entry Cleaning Service
Resume:
John Watson
th
Avenue apt#**4
Lauderdale Lakes, FL 33313
*******@*****.***
Objective: To establish a longterm foundation in a position where I can convey my skills, abilities and proactive nature to not only maximize productivity in my position, but to boost the efficiency in the establishment overall. EXPERIENCE: GUARANTEED WHITE GLOVE CLEANING SERVICE, INC. Lauderdale Lakes, FL Commercial & Residential Cleaning Services(Self Employment/Personal Business) 06/15- Present
• Deep and routine cleaning of commercial properties
• Intensive disinfecting and sanitization
• Cleaning and maintenance of all types of flooring
• Knowing when to address different types fo dirt or stains by utilizing various cleaning methods & solvents. JT WATSON INC. Ft. Lauderdale, FL
Credit Repair (Self Employment/Personal Business)
01/13 – 2015
• Stay in touch with our clients regularly to ensure the most up-to-date information is submitted.
• Submittal of monthly disputes to applicable credit bureaus
• Create individual case files unique to each client
• Ensuring clients meet all qualifications for our services Debt Relief Centers of America/Credit Repair Centers of America Miami Gardens, FL Senior Account Enrollment Analyst/Financial Consultant/Credit Repair Specialist 8/10-12/12
• Perform basic mathematical calculations, punctuate properly, spell correctly and transcribe accurately
• Help people regain their financial solvency by analyzing their complete financial picture while developing a custom solution
• Sales, Data entry, assessing the proper payments & processing the initial enrollments of clients using several intranet systems.
• Obtaining proper enrollment information
Global Medical Benefits Ft Lauderdale, FL
Health Insurance Agent
1/09 – 06/10
• Identified, prepared & processed applications associated with health care benefits/insurance.
• Reviewed sales drafts to ensure compliance related to credit card and health care regulations.
• Intake of enrollment information to ensure that those consumers who don’t qualify for major medical have a chance at quality health care benefits.
B.E.S.M. Ft. Lauderdale, FL
Sales Manager
02/08 – 01/09
• Provide effective & timely resolution of owner’s inquires and consistently score 95% and greater on customer satisfaction surveys conducted by quality assurance.
• Supervised up to 20 people
• Assigned to mentor new trainees and support them during their initial training by teaching the B.E.S.M. system and our company’s policies and procedures.
• Responsible for direction, control, and performance of specific employee groups.
• Coached agents on future techniques needed to handle difficult call types, while reinforcing the importance of one call sales or resolution.
EDUCATION: Dillard High School 1977 - 1981 Diploma Ft. Lauderdale, FL SKILLS:
Recognized for work ethic Ability to gain support of my peers and superiors while creating a team environment Coaching and training new hires Ability to interact effectively with management and customers on all levels Great communication, interpersonal and written skills Highly capable individual who attacks projects with vigor. Quick study/Thrive in fast paced environment Familiar with Windows 98-7, Microsoft Office 2000 and up, Excel, Outlook Excellent written skills.
Ability to utilize basic office equipment
REFERENCE AVAILABLE UPON REQUEST
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