RESUME

NAME : - RITESH KUMAR

FATHER’S NAME : - BIRENDRA PRASAD

DATE OF BIRTH : - 05/12/1987

NATIONALITY : - INDIAN

RELIGION : - HINDU

MARITAL STATUS : - SINGLE

EDUCATIONAL QUALIFICATION: - BACHELOR DEGREE IN HMCTT 09/2007-10/2010 CONTACT NO. : - 825-***-****, 914-***-****

EMAIL ID : - advzjv@r.postjobfree.com

ADDRESS : - KATARI BAGAN, ROAD NO.9, NEAR JHARKHANDPUBLIC SCHOOL, RANCHI, JHARKHAND.

PIN : - 834010

P.O. : - NAMKOM

P.S. :- NAMKOM

DOCUMENTS HELD:-

Documents Number Date of issue Valid up to Place of issue Passport S7492817 29/10/2018 28/10/2028 Ranchi

Indos no. 22ZP1291 02/09/2022 Life time Kolkata

Stcw certificate 3020066621220499 21/09/2022 N/A kolkata EXPERIENCE:-

SL.NO HOTEL NAME D.O.J D.O.L DESIGNATION PLACE

1. INDISMART 04/2008 10/2008 TRAINEE kolkata

2. BEST WESTERN 10/2009 03/2010 H.k. Attendant RATNAGIRI BLUE OCEAN

RESORT & SPA

3. COURTYARD 11/2010 04/2011 H.k. Associate Chennai MARRIOTT

4. TRIDENT OBEROI 04/2011 11/2012 H.k. Associate Jaipur 5. SUMEETFA

CILITIES

PVT.LTD

09/2015 11/2017 H.k. Supervisor PUNE

6. MAY FAIR

HOTELS

&RESORT

03/2018 12/2021 H.k. Supervisor SILLIGURI

SKILLS

TO WORK WITH FULL EFFICIENCIES & UTILIZE MY KNOWLEDGE TO DEVELOPING OF ORGANIZATION.

COORDINATION:ADJUSTING ACTIONS IN RELATION TO OTHERS ACTION.

SYSTEM EVALUATION: IDENTIFYING MEASURES OR INDICATORS OF SYSTEM PERFORMANCE AND THEACTION NEEDED TO IMPROVE OR CORRECT PERFORMANCE, RELATIVE TO THE GOAL OF THE SYSTEM.

ACTIVE LISTENING:

GIVING FULL ATTENTION TO WHAT OTHER PEOPLE ARE SAYING, TAKING TIME TO UNDERSTAND THE POINT BEING MADE, ASKING QUESTION AS APPROPRIATE, AND NOT INTERRUPTING AT INAPPROPRIATETIME

MANAGEMENT OF PERSONEL RESOURSES MOTIVATING, DEVELOPING, AND DIRECTING PEOPLE AS THEYWORK, IDENTIFYING THE BEST PEOPLE FOR JOB.

TIME MANAGEMENT: MANAGING ONE’S OWN TIME AND THE TIME OF OTHERS

MANAGEMENTOFMATERIAL:RESOURSESOBTAININGANDSEEINGTHEAPPROPRIATEUSEOFEQUI PMENT, FACILITIES, AND MATERIALS NEEDED TO DO CERTAIN WORK.

HAVETHEABILITYTOMULTITASK.W

ORK WELL IN A TEAM.

ACTIVITIES

1. MAKING DUTY ROSTER.

2. CHECKING OCCUPIED ROOMS,VACANT ROOMS,DIRTY VACANT ROOMS,OCCUPIED ROOMS,DEPARTUREROOMS,ROOMS SETUP FOR OUT OF ORDER,AND PRE PLANING ROOMS. 3. GIVING ON JOB TRAINING TO STAFF.

4. HOUSEKEEPING DESK HANDLING.

5. MAINTAINING LOST AND FOUND REPORTS.

6. MAINTAINING LAUNDRY REPORTS.

7. CARE TAKING OF ALL HOUSEKEEPING EQUIPMENT AND CHEMICALS. 8. KNOWLEDGE OF UTILIZATION OF CHEMICALS AND EQUIPMENT LIKE AS AUTO SCRUBBER SINGLE DISC,RIDE ON, WET PICKUP MACHINE, VACCUMCLEANER,JET PRESSURE ETC. 9. USES OF FIRE EXTINGUSHERS AND GIVING TRAINING EVACCUATION INCASE OF FIRE. 10. MAINTAINING LAUNDRY REPORTS.

11. DAILY ALLOCATION OF ROOMS AND DEEP CLEANING TASK TO TEAM MEMBERS. 12. ENSURING THAT ENTIRE OPERATION IS PERFORMED AS PER THE LAID DOWN STANDARDS. 13. MANAGE GUEST REQUEST; INCLUDING VIP ANEMITIES AND COMUNICATING THEM TO RELEVANTTEAM MEMBERS.

14. REPORT TO MAINTAINENCE TO ENGINEERING DEPARTMENT 15. ROUTINE INSPECTION OF GUEST BEDROOM TO ENSURE THEY MEET STANDARDS. 16. ACHIEVE POSITIVE OUT COMES FROM GUEST QUERIES IN TIMELY AND EFFICIENT MANNERS. 17. AWARE OF ALL ROOM CATEGORIES AND ANEMITIES.

18. ASISST OTHER DEPARTMENT WHEREVER AND MAINTAIN GOOD WORKING RELATIONSHIP. Knowledge about laundry work

1. Laundry equipment used of Ramson company.

2. Dryer capacity 50kg.

3. Washer 50 kg.

4. Calender ( for bedsheet pressing)

5. Puff press

Chemicals used in laundry:

1. Clax 100

2. Clax 200

3. Clax rinse

4. Clax 100s

5. Clax 200s

6. Perkchlorothyene (for dry cleaning)

7. Bleach etc.

PREREQUISITES

TO PROVIDE A FRIENDLY, COURTEOUS AND PROFESSIONEL SERVICE AT ALL TIMES, COMMUNICATIVEENGLISH SKILL, READING, WRITING AND SPEAKING. DATE:- SIGNATORY

PLACE:-

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