Front Desk Customer Service

Stephanie Osborne-Strebeck

Irving, TX ***** ***************@*****.*** +1-469-***-****

Willing to relocate to: Dallas, TX - Irving, TX - Duncanville, TX

Work Experience

Front Desk Agent

Best Western Plus - Dallas, TX

October 2021 to March 2022

•Greet, register, and assign rooms to guests

•Make and confirm registration

•Post Charges

•Issues room keys and escorts instructions to bellhop

•Keep records of room availability and guests account

Receptionist

Body and Paint Shop, (Chepes) - Dallas, TX

January 2018 to June 2021

•Answer telephone and gives information to caller's, take messages, or transfer calls

•Operating office equipments such as fax machine, copiers, and phone system

•Order parts, pick up parts, sell parts, and sell vehicles

•Keep track of the order of all vehicles that needs fixing

Management

Taco Bell (K-Mac Enterprise - Irving, TX

January 2009 to May 2018

•Act like an owner

•Creating the schedule

•Hiring, Training, and coaching

•Controlling inventory and budgeting

•Preparing the truck order

•Hitting all optimal

•Great customer service

Education

12

Nimitz High School - Irving, TX August 2007 to May 2009

Skills

•Fast learner and love to receive knowledge

•I have an attention to details

•Very Euthastic and friendly

•I am a perfectionist when it comes to applying and doing different things

•Providing great customer service (10+ years)

•Cash Handling

•Front Desk

•Customer Service

•Upselling

•Host/Hostess

•Multi-line Phone Systems

•Guest Services

•Budgeting

•Night Audit

•POS

•Serving Experience

•Microsoft Office

•Sales

•Cleaning Experience

•Busser

•Retail Sales

•Communication Skills

•Marketing

•Time Management

•Commercial Cleaning

•Accounting

•Laundry

•Hospitality

•Hotel experience

•Computer skills

•English

Certifications and Licenses

TABC Certified

Food Handler Certification

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