Post Job Free

Resume

Sign in

Customer Service Team Lead

Location:
Al Dafna, Qatar
Posted:
March 18, 2023

Contact this candidate

Resume:

Aryadevi Ajithakumar

To work in a growing company where exceptional ability to multi-task, solve

problems, work effectively in a team, and meet deadlines are required in providing outstanding support to supervisors and managers

Email

advzj8@r.postjobfree.com

Address

Alkhor, Qatar

Phone

+974-********

Date of birth

02-09-1994

Nationality

Indian

Skills

Teamwork

Problem-Solving

Customer Service

Leadership

Handling conflict

Administration

Sales

Mentoring

Languages

English

Advanced

Hindi

Intermediate

Malayalam

Advanced

Experience

Deputy Manager

ICICI Bank Mumbai

August 2018 - March 2019

Achieve annual targets for branch set in AOP (Annual operative plan) Make action plan and strategize to get profit through branch operations and cross sell. Keep up to date with product to provide suitable advice to the customers. Reduce the waiting time for customers in branch

Increase the customer satisfaction.

Accountant

Palaikara Infrastructure Mumbai

April 2019 – April 2022

Managing and overseeing the daily operations of the accounting department

Monitor and analyse accounting data and produce financial reports or statements.

Establish and enforce proper accounting methods, policies, and principles.

Coordinate and complete annual audits

Provide recommendations.

Improve systems and procedures and initiate corrective actions.

Assign projects and direct staff to ensure compliance and accuracy.

Meet financial accounting objectives.

Establish and maintain fiscal files and records to document transactions. Lead Chat Executive

Mylo- Pregnancy and Parenting Work from Home

Recognized and reported unusual events or consistent problem areas to Team Lead Multi-tasked to complete incoming requests via phone, chat, and case management system. Identified areas of continuous improvement.

Consistently delivered high-quality customer service in a professional manner. Acted honestly and professionally; ability to handle confidential and sensitive information. Maintained effectiveness amid distractions and general noise. Maintained patience, commitment, and effectiveness when challenged by difficult. Education

Master’s in

management studies

University of Mumbai Mumbai

Bachelor’s in

commerce

St Gonsalo Garcia College

Mumbai

Masters in commerce

University of Mumbai

Diploma in Applied

Finance

NIIT Mumbai



Contact this candidate