Highland Home, AL 36041
Advancing Career in Information Systems and Technology
**/**** – 04/2021 Administrative Office of Courts Montgomery, AL
Computer Operations Supervisor
Working at Administrative Office of Courts (AOC) for the State of Alabama in Montgomery, AL. Responsibilities included maintaining backups of servers using Backup Exec v 20.3, adding email using Office 365, adding and maintaining AD accounts for the state using Active Directory, updating websites, and configuring new IP phones. AOC is a Windows environment.
Provided hardware support
Monitored network systems
Completed trouble tickets for AD, NAS, and website updates
08/2006 – 06/2016 Lockheed Martin Montgomery, AL
Computer Technical Support Analyst Associate
Working at the Environmental Protection Agency’s National Analytical Radiation Environmental Laboratory (NAREL) in Montgomery, AL. Responsibilities included end-user desktop software and hardware support, and daily, weekly, and monthly backups of the NAREL network using Backup Exec. NAREL is a Windows environment, covering all operating systems.
Provided hardware, software, and operational support for Local Area Network (LAN) equipment
Provided installation, de-installation, and maintenance for hardware and software questions with problems relating to desktop computers, servers, printers, cabling, and other LAN equipment.
Additional duties included patch admin, anti-virus updates, program installation, satellite communication support, website creation and maintenance, and phone network support. Also trained on forklift operations.
10/1998 – 07/2006 Winn-Dixie Montgomery, AL
Beginning with the stock crew, having worked in the following departments: Produce, Dairy, Meat, and Bakery. Worked in the Bakery for three months before being promoted to Bakery Manager.
Bakery Manager responsibilities included setting weekly schedules for bakery personnel, including myself and three other associates, placing re-stock orders, conducting monthly inventory, meeting weekly sales goals, managing sales projections, preparing products, creating new displays, and product management, including rotating stock, monitoring sales dates, and special order for individual customers and large holiday orders.
Responsibilities in former departments included preparing and packaging other products, creating and arranging displays, rotating products for freshness, disassembling display for restocking, and unloading trucks.
05/2002 Auburn University Montgomery
4 year BSBA with Major in Information Systems
Skill Name Skill Level Last Used Experience
Web Interface Design Intermediate Currently Used 10 years
Database Intermediate Currently Used 1 year
Data Communications Intermediate Currently Used 10 years
Microsoft Office Suite Intermediate Currently Used 16 years
Works Beginner Recent 2 years
Dreamweaver Intermediate Currently Used 10 years
Lotus Notes Intermediate Currently Used 6 years
2000/2003/2008/2012/2016 Intermediate Currently Used 10 years
95/98/2000/ME/XP/7/10 Intermediate Currently Used 12 years