Customer Service Care
Resume:
Muhammad Saqib
*************@*****.***
Civil Lines Block B 13, Karachi
PROFESSIONAL SUMMARY
Experienced with Catering Service For FIFA World Cup 2022 Qatar.Boasting 4 years of experience in a high-end hotel kitchen Commis Chef.To Work Hands-on experience in following head chef’s orders to handle food preparation and kitchen management tasks. Specifically, skilled in keeping work areas clean and sanitized in accordance with standards and instructions. In-depth knowledge of complying with the hotel’s policies .
WORK EXPERIENCE
Commis Chef (Fifa Wold Cup Event 2022) Oct 2022 - Dec 2022
Sheraton Grand Doha Hotel Resort And Convention Centre • Doha, Qatar
Measures, mixes, and prepares meal ingredients, sauces For FIFA Stadium.
Seasoned and marinated cuts of meat, poultry and fish.
Assisted with routine stock rotation to keep ingredients fresh.
Check temperature of food before sending for Fifa Stadium.
Continually develops culinary knowledge to produce high-quality meals.
Chef De Partie Jan 2022 - Sep 2022
Orchard Cottage Hotel • Karachi, Pakistan
Maintained well-organized mise en place to keepWorkconsistent.Operated all kitchen equipment safely to prevent injuries. Prepared items for roasting, sautéing, frying and baking.Rotated stock to use items before expiration date.
Chef De Partie Jan 2021 - Dec 2021
The Elet Fine Dine Restaurant • Karachi
Achieved high sales revenue with value-focused customer service approach.
Reduced product waste by eliminating excess and obsolete inventory and tracking order refills, revenue and upcoming sale opportunities.Increased production rate by using excellent time management and leadership skills throughout all tasks.Consistently maintained time and budget targets through strategic leadership and communicatin.Resolved customer queries through effective communication and providing a step-by-step solutions.
Commis Chef Jul 2019 - Aug 2020
Ambrosia Fine Dine Restaurant • Karachi, Pakistan
Contributed to kitchen revenue through effective food-cost control and minimal-waste approch.
Kept a calm head in a fast-paced kitchen to deliver high quality dishes in a timely fashion.Collaborated with high-achieving staff to formulate public relations campaigns and improve department revenue.Managed payroll accuracy and reduced financial discrepancies through bookkeeping processes.Achieved high sales revenue with value-focused customer service approach.
Intern Cook Jan 2019 - Jun 2019
Regent Plaza Hotel And Convention Centre • Karachi, Pakistan
Prepared dishes for catering events or during high-volume shifts. Operated Hot & Cold kitchen equipment, ensuring compliance with safety and sanitation procedures. Maintained swift pace of work, exceeding business demands for cleaning and supplies storage. Prioritised busy workload to manage multiple tasks simultaneously without sacrificing quality of work. Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedure’s.
EDUCATION
Graduate Diploma In Culinary Arts Aug 2018 - Apr 2021
College Of Tourism And Hotel Management (Cothm) • Karachi
Intermediate Jan 2018 - May 2019
Government College Of Commerce And Economics • Karachi, Pakistan
Matriculation Apr 2016 - Apr 2017
St.Anthony High School • Karachi, Pakistan
SKILLS
Hygiene Of Food HACCP Ability To work In Under pressureAbility To work With TeamMultitaskingCulinary TechniquesFood SafetyKnifes Skills
AWARDS AND HONOURS
ABC of Customer Care Services 2022
Awarded By Sheraton Grand Doha
Advanced Diploma In Culinary Arts 2021
Awarded By (COTHM) College Of Tourism and Hotel Management after Completing my Culinary Academic career.
CAP Student Membership Certificate 2021
Chef Association Of Pakistan
ICM Culinary Student Membership Certificate 2022
Awarded By Institute If Commercial Management (England)
COMPETITION OF ORIENTATION
Held By Sheraton Grand Doha Hotel
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