Charles Harris
214-***-**** (C)
**************@*******.***
Professional Profile
Highly motivated and energetic Administrative Claims Assistant/Claims Rep, Claims Examiner and Claims Adjuster with excellent skills and diverse work experience.
· Highly productive
· Interoffice and Interpersonal communicational skills.
· Customer Service
· Data Entry
· Accounts Payables
· Windows 10
· NT
· Excel
· Education and on the job experience ranging from 30 years.
·Claims Adjuster Glass Claims
Homeowner of America Insurance Company /Porch Group Mar 2015- Mar 2016 (Temp)
Claims Specialist Feb 2017- Nov 2022
· Sets up and enter new claims into claims management system. (PTS/IMAGE RIGHT)
· Inputs and reviews notes/diaries in claims management system as instructed.
· Processes payments.
· Processes mail; handles filing, faxing and photocopying.
· Reviews, prepares, creates, and/or sends letters, reports, and forms.
· Answers and initiates telephone calls, sets up medical appointments, and may provide customer service as required.
· Other activities/projects as assigned include the preparation and distribution of computer reports.
· Supports the organization's quality program(s).
· Documenting an XCEL dialogue of Stop Pays, Canceled, Change of Mortgage Clause, and Lost Checks distributed for payment. Issue Payments for Glass Claims, Set Reserves & Release payment for damages.
· COVID became REMOTE since March 2020
Sedgwick Claims Sept 2007-Jan 2015
FMLA Claims Assistant
· Hired as regular employee from Temp status.
· Provided support to the claims staff
· Performed other office tasks depending on the client program.
· Set up and entered new claims into claims management system,
· Input and review notes/diaries in claims management system as instructed.
Pacificare/Secure Horizons’ (Contract/Temp) May 2003 – Mar 2007
CMS Revenue Analyst/Administrative Assistant
· Reviewed medical forms
· Obtained and verified information to correct procedural code for Medicaid patients.
· Medical Codes/Electronic Health Records/UB-04 Forms
Verizon Directories Dec 2002 – Apr 2004
Administrative Asst/Data Entry/Team Leader
· Administrative Asst/Book Close Advisor for Verizon Yellow Page Phone Directory.
· Updated information for customers,
· Updated addresses, updates and phone services.
· Responsible for management of (8) employees.
· Managed system until department close.
Healthsource/Provident Insurance\CIGNA Aug 1991 – Dec 1995
Rapid Data Entry/Claims Adjuster
· Researched, analyzed, calculated and approved claims.
· Maintained office standards for production and quality.
*High School Diploma R.L. Paschal High School Fort Worth TX Graduated 1987
*Texas Department of Insurance Adjuster-All Lines