Service Representative Data Analyst

Jeffrey J. Miller

Customer Service Representative,

Technical Support, Data Analysis.

jeff.m i I *****@******.***

801-***-**-**

Personal Statement

Efficient and experienced customer

service representative with great

attention to detail and excellent

communication skills. My intellect

coupled with my ability to problem-solve

allow me to successfully exceed

my personal and professional goals.

HERE TECHNOLOGIES

04/2022-10/2022 - CONTRACT ENDED

CSR / SME / SUPERVISOR

PROVIDED EXCELLENT CUSTOMER SERVICE,

TROUBLESHOOTING, TECHNICAL AND INSTALLATION SUPPORT RMA: REFUNDS, REPLACEMENTS, RETURNS

PHONE, EMAIL & CHAT TRAINED

MICROSOFT EXCEL, WORD, TEAMS

FIRST AGENT THATS BEEN THERE

LESS THAN A YEAR TO BECOME A SME

LIBERTY SBF

03/2020 - 07 /2021 - REMOTE

SBA PPP LOAN AGENT

LOAN AGENT FOR THE SBA PPP PROGRAM.

EXCELLENT LISTENING AND COMMUNICATION SKILLS

ENSURED CLIENT SERVICE

EXCELLENCE AND KEPT POSITIVE

COMMUNICATION WITH ALL OF THEM

DATA ANALYST & ENTRY

COMPUTER & TYPING SKILLS

2005 - DI PLO MA

LANDMARK HIGH SCHOOL

2023 - BACHELOR OF SCIENCE

GRAPHIC DESIGN

L.A. Fl LM SCHOOL

CURRENT GPA: 3.9

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