Jeannine M. Bruce

**** ********, #*, ***** ***** MI 49417

advzev@r.postjobfree.com

616-***-****

SKILLS and QUALIFICATIONS

Microsoft Business Suite, AMS 360, JobBoss, Windows 10, AS400, Peachtree, DOS, Quark Express, Practice Fusion, Amazing Charts, QuickBooks, Internet, RB Solutions, Reynolds & Reynolds

Typing 80+ WPM. Keying data entry, Office machines, POS registers.

Extensive customer service management

Excellent written and oral communication skills

Organized, detail-oriented professional with the ability to work well within deadlines

Ability to work well under pressure and quickly assess and respond to customer requirements where needed

Well-developed planning and analytical skills

EMPLOYMENT HISTORY

Associate, Bilz Pools/ACC Gutters (seasonal) 2022-2022

Sales of chemicals, H2o interpretation, QuickBooks A/R. Recouped 5+ years of open invoices in approx. 2 months.

Associate, COMPANY NAME WITHELD (non-profit) 2021-2022

Sales, upsell, merchandising, heavy customer service, POS/cash handling, open/close.

Bookkeeper, Long Island Backyard BBQ (Per Diem) 2020- 2021

Entering service tickets into QuickBooks to create invoices for a small business.

Office Manager/AR, Poolfection dba Domiano Pools, Inc. (seasonal) 2017-2018

Maintain the functionality of a busy season of sales and service. AR, daily deposits, collections, small claims. Keyholder.

Executive Operations Manager, Ammon & Associates, LLC 2012-2016

Assisted with the day-to-day operations of 2 successful restaurants alongside the President. Oversee the operations of a

high-end summer clothing boutique.

I implemented, with City Officials/Public Works department, the installation of telecommunication lines at the new City Beach Pavilion so that a business can run in the front of the structure. Handled all arrangements for travel, vacation, events. Organized all transactions and transportation for an exotic automobile collection and oversee the maintenance of a yacht and private plane.

Prepared Annual business tax assessments for the City of Grand Haven when due.

All HR Administrative functions. Keyholder

Account Manager, Capital Solutions, Inc. 2006-2011

Oversee and maintain a large client base’s medical, dental, vision and life policies. Troubleshoot all unforeseen issues

that arose frequently.

Manage a large volume of client’s policies for several different brokers

Prepared all annual renewal and new business quotes and proposals for the brokers to present to their clients for review.

Administration of HIPAA compliance, COBRA, etc.

Office Manager-Bookkeeper, CAS, Inc., (non-profit) 2002-2004

Managed multiple projects: cost benefits, proposals, resource allocation, project planning for a legal firm.

HR Administration

Bookkeeping, keyholder

Operations Manager, Days Inn (laid off 9/11) 2000-2001

Oversee the operations of 3 Days Inn properties

Administrative Assistant/Sales Associate, Long Island Yacht Sales, Inc. 1998-2000

Sales/Customer Service Manager, R.H. Macy & Co. (Seasonal) 1993-2006

EDUCATION

Branford Hall Career Institute: Medical Billing/Coding/Collections, GPA 3.95

SCCC/NCCC - Advanced Excel, Power Point and QuickBooks (2017-2018) Continuing Adult Ed.

FEDERAL GOVERNMENT CONFIDENTIAL CLEARANCE 1991-1998

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