Jeannine M. Bruce
**** ********, #*, ***** ***** MI 49417
SKILLS and QUALIFICATIONS
Microsoft Business Suite, AMS 360, JobBoss, Windows 10, AS400, Peachtree, DOS, Quark Express, Practice Fusion, Amazing Charts, QuickBooks, Internet, RB Solutions, Reynolds & Reynolds
Typing 80+ WPM. Keying data entry, Office machines, POS registers.
Extensive customer service management
Excellent written and oral communication skills
Organized, detail-oriented professional with the ability to work well within deadlines
Ability to work well under pressure and quickly assess and respond to customer requirements where needed
Well-developed planning and analytical skills
Associate, Bilz Pools/ACC Gutters (seasonal) 2022-2022
Sales of chemicals, H2o interpretation, QuickBooks A/R. Recouped 5+ years of open invoices in approx. 2 months.
Associate, COMPANY NAME WITHELD (non-profit) 2021-2022
Sales, upsell, merchandising, heavy customer service, POS/cash handling, open/close.
Bookkeeper, Long Island Backyard BBQ (Per Diem) 2020- 2021
Entering service tickets into QuickBooks to create invoices for a small business.
Office Manager/AR, Poolfection dba Domiano Pools, Inc. (seasonal) 2017-2018
Maintain the functionality of a busy season of sales and service. AR, daily deposits, collections, small claims. Keyholder.
Executive Operations Manager, Ammon & Associates, LLC 2012-2016
Assisted with the day-to-day operations of 2 successful restaurants alongside the President. Oversee the operations of a
high-end summer clothing boutique.
I implemented, with City Officials/Public Works department, the installation of telecommunication lines at the new City Beach Pavilion so that a business can run in the front of the structure. Handled all arrangements for travel, vacation, events. Organized all transactions and transportation for an exotic automobile collection and oversee the maintenance of a yacht and private plane.
Prepared Annual business tax assessments for the City of Grand Haven when due.
All HR Administrative functions. Keyholder
Account Manager, Capital Solutions, Inc. 2006-2011
Oversee and maintain a large client base’s medical, dental, vision and life policies. Troubleshoot all unforeseen issues
that arose frequently.
Manage a large volume of client’s policies for several different brokers
Prepared all annual renewal and new business quotes and proposals for the brokers to present to their clients for review.
Administration of HIPAA compliance, COBRA, etc.
Office Manager-Bookkeeper, CAS, Inc., (non-profit) 2002-2004
Managed multiple projects: cost benefits, proposals, resource allocation, project planning for a legal firm.
Operations Manager, Days Inn (laid off 9/11) 2000-2001
Oversee the operations of 3 Days Inn properties
Administrative Assistant/Sales Associate, Long Island Yacht Sales, Inc. 1998-2000
Sales/Customer Service Manager, R.H. Macy & Co. (Seasonal) 1993-2006
Branford Hall Career Institute: Medical Billing/Coding/Collections, GPA 3.95
SCCC/NCCC - Advanced Excel, Power Point and QuickBooks (2017-2018) Continuing Adult Ed.
FEDERAL GOVERNMENT CONFIDENTIAL CLEARANCE 1991-1998