Gwendolyn Copeland

Talent Acquisition Partner

advzet@r.postjobfree.com

720-***-****

www.linkedin.com/in/gwendolyn-copeland-4b6b28ab

I am a results-focused Human Resource/Talent Acquisition Partner with a passion for building successful teams, policies and procedures. I bring corporate and high-volume staffing recruiting experience with a proven track record of over 20 years of successfully placing professionals in various industries to include medical, energy and technology.

Professional Experience:

Technical Recruiter (Contract)

Amazon Web Services – Remote

February 2022 - November 2022

●Maintain a database of active and passive potential candidates

●Source and connect with potential candidates for Technical roles to include: Cloud Security, Professional Services, Customer Practice Managers, Customer Delivery Architects, Cloud Infrastructure Architects, Enterprise Sales Managers, with a focused effort on diversity hiring

Corporate Recruiter

Faction – Denver, CO

November 2021 – February 2022

●Responsible for sourcing, screening, compensation & equity negotiations

●Developed relationships with hiring managers, discussed job descriptions, salary and qualification requirements.

●Sourcing candidates in Cloud Technology: Product Engineers, Infrastructure Architects, VP of Marketing, Chief of Staff

Corporate Technical Recruiter (Contract)

Enverus – Denver, CO

April 2021 – November 2021

●Responsible for candidate sourcing, screening, telephone interview, interview prep, interview feedback, salary negotiations, and presentation to the hiring manager

●Developed relationships with the hiring managers to determine headcount needs. Defined the job descriptions, salary, location, and desired skill sets. Set expectations on the interview process, and selection

●Developed sourcing strategies to identify and build talent pools in the technical areas that are hard to find.

●Held weekly meetings with the hiring managers to discuss the presented candidates

●Global territory consisted of Canada, North America, Spain and London.

oPositions included: Big Data Analytics, DevOps Engineers, Infrastructure Architects, .Net Software Developers, Full Stack Developers, Project Managers, GEO Scientists, Interns, Java Developers, Sales

Director of Talent Acquisition

iLendingDIRECT - Englewood, CO

November 2018 to March 2021

This role gives me the ability to be instrumental in developing the human resources and recruitment department, in a relatively new and aggressively growing company.

Recruitment:

●Responsible for full cycle recruitment: sourcing, screening, telephone interviews and scheduling, interview feedback, salary negotiations, relocation strategy for C-Suite and tech’s, writing and placing job ads, and new hire on-boarding

●Lead all sourcing strategies regarding recruitment, budget, onboarding

●Developed external partnerships with colleges and universities, job boards, and HR /ATS vendors, as well as partnering with external vendors for career fairs

●Created branding for recruiting brochures for job fairs, universities

●Developed interview guides with a point system per position for consistency in hiring manager interviews

●Developed and managed the company's Intern Program: Interns hired for Marketing, IT and Accounting departments

●Hired a team of 10 to 15 Sales Business Development Representatives per month

●Success in retention from 70% turnover to 20% turnover in year 1.

oHired a Corporate Trainer and assisted with design and build of the training program

●Trained management on effective recruiting, follow through and company initiative to mentor and check in with new hires every 2 weeks, 1 month, 30 days

●Worked with the Data Analyst to build a Tableau reporting system with detailed matrix around recruiting efforts

●Restructured the accounting department: CFO, Controller, A/P clerks, Payroll Manager and Staff Accountant, Collections

●Added headcount to the IT department: .net developers, web designer, IT Manager, help desk tech and system administrator

●Restructured marketing with interns, VP and marketing manager

●Added a customer service and collections department

●Final hire total for year one: 164

Human Resource Duties:

●Vet, negotiate and implement new HRIS (ADP Works)

●Develop and revise policies and procedures, continual review of documents to ensure they align with company's vision and mission

●Researched, developed and implementation of company Employee Handbook

●Create and revise and added job descriptions for new roles

●Created SOP’s for Recruitment and Onboarding. Consistent review and revisions as business needs and duties change

●Conduct annual compensation analysis reports - provide information to C-Suite with info on how this impacts retention, staffing, and environment factors

●Oversee employee performance reviews, and PIPS and consulted with management on employee counselling. Assisted with terminations and consulted with companies legal when needed

●Conducted exit interviews and discussed exits with C-suite. Also cancelled employee benefits

●Compensation and benefits administration: working with vendors during vetting period, and employees during open enrolment

●Maintained employee files and the HR filing system

●Report changing government, labour, and environmental factors to staff with explanations to how changes impact company and staff

●Insured Government compliance with EEO, FICA, E-Verify, ADA

Talent Acquisition Partner (contract)

Pyramid/ADT - Denver, CO

February 2018 to November 2018

●Manage entire recruiting life-cycle

●Heavy involvement recruiting for 1099 Outside Sales Representatives nationally

oTerritory included most difficult to recruit for 1099 sales: Somerset NJ/PA/WA/CA

●Build relationships with prospective talent to effectively market and sell opportunities with ADT

●Collaborate with hiring managers and business partners to anticipate and meet evolving hiring needs

●Negotiate offers

●Track and report key recruitment metrics

Staffing Branch Manager

Remedy Intelligent Staffing (Employbridge) - Denver, CO

July 2012 to January 2018

●Drove the hiring process within a high-volume, time-sensitive environment, by providing recruitment strategy and execution on contract, C2H, and permanent positions locally and nationally

●Sourced and interviewed qualified candidates through networking, job postings, Boolean searches, job fairs, referrals

●Confirmed daily arrivals and held weekly performance calls with the client hiring management teams

●Problem resolution for external clients staffing needs

●Conducted new hire orientations and safety training (on-site and/or in-house)

●As a Human Resource Business Partner, I nurtured relationships with external clients. Conducted site visits, risk analysis, provide compensation analysis reports, discussed findings on new government laws that could impact business, analysed and wrote job descriptions

●Success: In my first six months with the company, I was able to regain the trust and confidence in two major companies in Colorado that ended their contract with Remedy prior to my arrival. Not only did they agree to work with me, but they each had over 50 employees on staff, I increased mark-ups from 23 to 55%, and was able to employ long term contingent staff.

●Developed and maintained employee appreciation programs through holiday lunches, and “On The Spot” safety awards through gift cards

●Wrote proposal bids for new business, conducted presentations on-site, held sales calls to generate business

●Responsible for supporting the VMS clients, and ensuring the recruiters were successfully focusing on quick turnaround requisitions and ensuring an available talent pool.

●Manage a team of 9 internal recruiters in two offices. Lead the team by assigning and approving requisition loads. Held 1on1 weekly meetings, mentored and provided guidance on recruiting strategies while ensuring the team upheld high customer service.

●HR duties to include SUI, Worker Compensation, employee benefits, WOTC, E-Verify, weekly payroll and invoice and collections auditing, reporting, and managed branches budget, P&L

Education

Associate of Arts in Human Resource Management University of Phoenix 2009

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