Customer Service Rep
Resume:
Kyland Myles
Oklahoma City, Oklahoma
******.*.*****@*****.***
OBJECTIVE
Build a career with a reputable company who values hard work, integrity, and longevity- and rewards its employees based on performance and professionalism
WORK EXPERIENCE
Bass Pro Shops, Oklahoma City, OK, (12/21- 2/23) - Detailer/ Customer Service.
• Cleaned and retrieved boats and All Terrain Vehicles prepped for delivery or purchased by a
• Maintained a healthy business relationship with all customers in regards to scheduling and keeping contact with them if they have any inquiries about our shop process
Tinker Air Force Base, Midwest City. Ok (5/16- 9/13) Non Destructive Inspector.
Studied and applied 5 difference inspection methods to ensure the quality of a military aircraft was up to US Air Force standard.
: Inspected any and every U.S. military aircraft when they were due for inspection after going through maintenance to ensure the part can pass inspection and ready for flight.
: Methods studied and used are the following:
1. Liquid Pentrant.
2. Ultrasound Inspection.
3. Eddy Current.
4. Magnetic Particle.
5. X-Ray Inspection.
: Expertly inspected any part that has went through maintenance to ensure it was capable to be used during flight and safe to be maintained.
Ice Event Center & Grill, Oklahoma City, OK, (11/13-4/15)- Cashier/ Customer Service rep
Worked in fast paced environment providing excellent customer service while maintaining overall
cleanliness of establishment
Handled all cash and card transactions through any purchase made by a customer
Answered phones to help any customer with any inquiry about service, food and rental space for an event
Camping World, Edmond, OK, (05/13-10/14)- Detailer
Followed standard operation procedures (OSHA) for removal and disposal of any hazardous chemicals found
Thoroughly cleaned vehicles to include vacuuming, washing, and waxing vehicles
Combine the proper chemical mix for washing and waxing vehicles
US Army, Fort Benning, GA, (05/06-11/13)- Infantrymen/Communication and Navigation Specialist
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Problem solving and troubleshooting Radio and GPS Devices
Insured all BFT's (Blue Force Trackers) were properly upgraded
Utilized knowledge and training regarding combat tactics and medical correspondence
Security detail during tour of duty (OIF) Operation Iraqi Freedom and (OND) Operation New Dawn)
Bob Moore Cadillac/Smicklas Chevrolet, Oklahoma City, OK, (10/05-05/08)- Lot Porter/Inspector/Detailer
Transported new and used vehicles to the Service Department
Visually inspected all vehicles for damage
Used standard operating procedures in regards to chemicals and equipment being used in a safe
Mcinner
Thoroughly cleaned vehicles to include vacuuming, washing, and waxing vehicles
EDUCATION:
Midwest City H.S., Midwest City, OK (08/01-05/04)
COMPUTER
Microsoft Word, Excel, PowerPoint, Outlook, Internet Explorer, and POS experience
Type 35+ wpm, 6000 ksph
ACCOMPLISHMENTS
2013- Promoted to Detail Manager
2011- E-6 Staff Sergeant in the US Army
2009- Completed Army Ranger school
2008- Selected as Team Leader to lead other soldiers
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