CRYSTAL HYATT

** ********* ** *******, ** *****

828-***-****

advzd4@r.postjobfree.com

OBJECTIVE

To obtain a position in the Medical Office Administration field that will be challenging, and present the opportunity to utilize and expand my current skills.

EXPERIENCE

Mission Urology

Practice Specialist II

September 2020 to March 2023

Lead front office

Open office

Print schedules and labels

Greet patients

Collect everything necessary for appointment

Register patients

Enter demographics

Run insurance eligibility through Passport

Fix incorrect insurance

Schedule appointments

Work scheduling pool, appointment request list, and standby list

Take payments

Close batch and run end of day reports

Send PCA messages

Weekend On Call List

Access fax server

Print necessary documents from group folder

Provide prep instructions for procedures

Schedule incoming referrals

Answer phones and direct calls where they need to go

Scan to HIM

Medical records request from Ciox

Do combine request and request deceased patients dates

Other duties that are asked of me

Mission Hospital

Health Unit Coordinator

January 2020 to September 2020

Answer phones

Answer patient call bells

Take patients items such as ice, drink, snacks, and blankets

Assemble charts upon admission

Disassemble charts upon discharge

Send records to HIM

Print reference sheets

Put in work orders for equipment, building maintenance, and IT

Order PPE equipment and isolation carts

Make door tags for new patients

Make follow up appointments

Transfer patients into system

Charge unit charges

Discharge patients upon discharge

Medical records request

Make next shift assignments

Page nurse

Do tele-box audits

Compose skilled nursing home packets

Sanitize things such as wheelchairs and iv poles

Help coordinate unit so it ran smoothly

Blue Mountain Urology

Medical Receptionist

January 2019 to December 2019

Checked patients in and out

Answered phones

Verified insurance

HIPPA

Collected payments

Incoming referrals

Scheduling

Tackled staff box

Labeled documents

Created orders such as KUB and PSA

Outgoing referrals

Created charts

Created cases to doctors

Got vitals

Roomed patients

Ordered medication

Internship through Haywood Regional Hospital

September 2018 to December 2018

Mountain Pediatrics- Front Desk

Western Carolina Cardiology- Front Desk

Blue Mountain Urology- Front Desk

Vein Center- Registration

Pain Management Center- Registration

Haywood Regional Hospital- Front Registration

Haywood Regional Hospital- Surgery Registration

Outpatient Surgery Center

Central Billing Office

Haywood Community College

AAS Medical Office Administration

August 2016 to December 2018

Studied Medical Office Administration which included: EHR, Medical Terminology, Coding (CPT & ICD-10- M), Law and Ethics, Anatomy and Physiology, Pharmaceuticals, Human Resources, Microsoft Word, Excel, and PowerPoint, Administrative Medical Assisting.

AWARDS AND ACKNOWLEDGEMENTS

I received several scholarships for my hard work, dedication, and determination. I was published in the school newsletter for my success at Haywood Regional Hospitals after my internship and graduation.

Skills

Experience in Cener, Citrix, Revenue Cycle, Powerchart, Iaware, Atehna EHR

Fast learner

Multitasker

Data Entry

Scheduling

Open-minded

Billing

Willing to learn new task

Giving everything 100%

Dedication

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