Digital Marketing/ Sales professional

YOUSSEF KHALIL (JOE)

**.*********@*****.*** +1-647-***-**** Kingston, Ontario K7L 0E7

Summary of Qualifications

A Dynamic (Office Assistant) with over 3 years of experience streamlining workplace efficiency.

Helpful and personable individual with exceptional customer service skills. Able to develop rapport with individuals and build relationships to support their needs.

Strong organization and time management skills with the ability to develop efficient work plans to ensure tasks are completed on time.

Quick learner who can effortlessly fit into an existing established environment.

Excellent English and Arabic Verbal and Written Communication, as well as French intermediately.

Above average computer/technology knowledge and experience - able to use all Microsoft Office applications with intermediate skills in managing Excel spreadsheets.

A critical thinker with proven success in resolving conflicts and creating solutions to manage problems.

Capable project manager who implements effective workflow to ensure offices are operating efficiently – scheduling meetings, managing information, and prioritizing work.

Understands and is experienced in managing confidentiality and privacy.

A great team player & coachable

Well experienced in sales, communication, and people skills Experience

04/2020 – 01/2022

EHAF Consulting

Engineers Ltd.

Jeddah, Saudi Arabia

HR Generalist & Document Controller.

Being the head of DC department in 1.5 years due to communication and proven capability

Met with the GM regularly to discuss work lines/KPI’s/Reports/Communication

Translated and filtered letters & reports. Receive and distribute to heads of departments accordingly

Developed professional relationships with board members, co-workers and Contractors

Being trusted with issuing/receiving invoices worth more than $100Million 01/2019 - 01/2020

Echo Ltd. (British

gas)

London, UK

Marketing Team leader

Monitored calendars and scheduled appointments based on availability and established loads

Cold prospecting, generating leads and setting appointments

Responded to customers’ complaints and inquiries

Handling customers’ objections

Making Sales

07/2017 - 12/2018

World Ventures Ltd.

London, UK

Independent Representative

Found new customers.

Made presentations.

Handled customers’ objections.

Attended educational events in different countries. 06/2016 - 03/2019

Sapna

London, UK

Events organizer (Part-time) (On-call)

Organized big events/Weddings/conferences.

Catering.

Made sure attendees are happy and their needs are fulfilled.

Collaborate with DJs, hotel managers and transportation companies. 07/2014 - 12/2016

Quest International

Alexandria, Egypt

Network Marketer

Educated customers on special pricing opportunities and company offerings.

Assisted customers with making payments or establishing payment plans

Built and coached sales teams to present the business opportunity and recruit more people

Presented the products to clients and closed 200+ deals Education and Training

Languages

Excellent English and Arabic, as well as French intermediate. Portfolio, Certifications & References

Available upon request.

05/2022 - Ongoing

Kingston, Canada

10/2017 – 01-2020

London, UK

10/2016 – 06/2017

London, UK

2013 – 2016

Alexandria, Egypt

Post-graduate certificate in Digital Marketing Communications St. Lawrence College

Bachelor of Arts and Business in business studies

University of Wales Trinity St. David

Foundation degree in Arts and business

London School of Commerce

International General Certificate of Secondary Education (IGCSE) Alexandria Language School (ALS)

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