Rachel Ramdeen- 917-***-**** &
Hasan ********@***.***
Human Resources Operations Coordinator with 5 years of experience assisting with and fulfilling
organization staffing needs and requirements. A proven record of using my ability to improve my
working environment and a commitment to employee’s welfare. am sensitive to employees’
concerns; have strong interpersonal skills that demonstrate the utmost discretion and integrity when
dealing with confidential information. am also proficient in business, reflected in familiarities with
payroll systems and employment laws.
Experience
2018-PRESENT
Human Resources Operations Coordinator/WellLife Network Inc.
Work directly with and report to the Human Resources VP regarding all HR endeavors. Support HR
Deputy/VP in educating employees on and enforcing company policies. Organize, maintain, and
update employee HRIS information as needed. Prepare materials and help organize employee
performance reviews. Execute employee termination procedures, including advising employees on
their rights and any benefits they are entitled to for unemployment. Foster positive employee
relations and work to solve any employee issues that may surface. Ensure all employee records are
filed correctly and kept confidential. Abide by company-enforced HR processes and current
employment laws and regulations.
2010-2018
Case Manager/ WellLife Network Inc.
Coordinating and providing care that is safe, timely, effective, efficient, equitable, and client
centered. Handling case assignments, draft service plans, review case progress and determine case
closure. Helping clients achieve wellness and autonomy. Facilitate multiple care aspects (case
coordination, information sharing, etc.) Help patients make informed decisions by acting as their
advocate regarding their clinical status and treatment options. Develop effective working relations
and cooperate with medical team throughout the entire case management process. Arrange
abeyances with social services, health, and governmental agencies. Record cases information,
complete accurately all necessary forms and produce statistical reports. Promote quality and cost-
effective interventions and outcomes. Assess and address motivational and psychosocial issues.
Adhere to professional standards as outlined by protocols, rules, and regulations.
Education
JUNE 2006
Associate in Science/ Nassau Community College
Currently enrolled
Bachelor of Science in Business with a Human Resources Management Certificate/University of
Phoenix
Membership of The National Society of Leadership and Success (GPA 4.0)
Skills
Date storing for EchoOne * HR analytics * Proficient in HRIS system (Paycom) * Time Management *
Microsoft Office, Excel, PowerPoint * Proficient communicator * Multi-Task Management * Creative
Problem Solving * Maintain Confidentiality* Health Benefits Report Pulling* Training and Developing
Skills for new managers * Unemployment Fraud/Claims * Staffing and Retention
Recognition
Recognition for Employee of the Month in 2009, 2012, 2014, and 2022
Recognition for Employee of the Year 2022
Certificate of Appreciation from the US Department of Labor’s Bureau of Labor Statistics 2021
Work Involvement
Employee Engagement Committee — 2018 to current
Diversity, Equity, and Inclusion (DEI) Committee — 2021 to current
Safety Committee — 2022 to current