Data Entry Customer Service

Sherry W. Nobles

*** ***** **., ***********, *.C. 27360

336-***-****, ******.**********@*****.***

Professional Summary:

Many years of skilled customer service experience. Alongside 11 years of supervisor and Program Services Facilitator experience and over 14 years of working for non-profit organizations. dedicated and hardworking.

Skills:

-Team Player -Multitasker

-Self-motivated -Problem Solver

-Critical thinker -Case worker

-Organized and prepared -Adaptable

Work history:

Program Services Facilitator/Supervisor-2012 to current

Fairgrove Family Resource Center- Thomasville, N.C.

-Provided exceptional customer service at all times, including answering all customer concerns and questions to the best of my ability

-Use Excel to create and submit all the Month End reports to Second Harvest Food Bank

-Outlook, Microsoft, Excel,Microsoft Windows,Word,Teams

-Daily data entry for received services

-Participated in organizing activities and fundraisers for the community

-Disburse FEMA Funds for Financial assistance of families in need

-Answered numerous calls, emails and faxes daily

-File and organized paperwork daily

-Instructed and helped employees on how to handle situations and tasks throughout the day

- Mass Mailings Quarterly

- Oversee all calendar weekly schedules

- Weekly bank deposits

- Notary

Case worker- 2007-2012

Salvation Army-Thomasville/Lexington, N.C.

-Handled customer concerns and questions throughout the day

-Monthly Financial reports

-Oulook, Microsoft office, Excel,Outlook

-Answer emails, voicemails, and faxes

-Organized and filed paper work

Smart Start grant program- 2004-2007

Davidson County Public Library- Thomasville, N.C.

-Worked with children on the daily to help them grow and develop in their education

-Organized activities

Education: Graduated- East Davidson HS- Thomasville, N.C.

Contact this candidate