Flight Attendant Customer Service
Resume:
EDUCATION
• BACHELOR OF SCIENCE IN COMPUTER
SCIENCE STI(System Technology Institute)
Olongapo City
TRAINING / SIMINAR
• Golden Success Flight Attendant School
Espana, Manila Philippines Flight
Attendant Trainee May18 – July 2015
*************@*****.***
Doha, Qatar
REFERENCES
Mr. Samer Majid
Operations Manager
Mr. Abdalla Nazzal
Manager
Mohamed Rizmi
Accountant
ANALYN P. ABAYAN
EXPERIENCE
OBJECTIVE
To continually enhance my skills and
ability to work well with people.
SKILLS
Excel
PowerPoint
Word
2021-Present
(Doha-Qatar)
ZAHR EL LAYMOUN RESTAURANT/ROSE OF PERSIA
RESTAURANT
Floor Manager
Missions or tasks realized:
• Serve Fresh, Hot food while delivering exceptional customer service and promoting
restaurants brand and image.
• Prepare and deliver beverage such coffee, tea,
and fresh juices.
• Promptly report complaints to member of the
management team.
• Upsold additional menu items, beverages, and
dessert to increase restaurant profits.
• Correctly received orders, processed payments
and responded to guest concerns, quickly
met customer needs and effectively resolved food
2013-2015 or service issues.
(Baguio-
Philppines)
MAGMA SWEET & COFFEE
Head Waitress
Missions or tasks realized:
• Regularly greet the customers entering the
restaurant.
• Saving beverages and expedite food
orders.
• Resolve customers complain.
2016 - 2021
(Doha Qatar)
PENSHOPPE BOUTIGUE (GOLDEN ABC INC. Ph.)
Supervisor/ Operation in charge
Missions or tasks realized:
• Greet customers, smiling and making eye contact.
• Check-out customer purchases quickly and
accurately, using correct prices and
departments. Maintain the physical appearance
of the cash register area, including but
not limited to, cleaning countertops; organizing
bags; returning carts and baskets;
sweeping and dusting; and cleaning-up spills.
• Maintain awareness and acknowledge customers
standing in line and call for back-up as
needed. . Assist customers with bagging groceries
and assist with carrying out items to
their car as needed. Maintain familiarity with
monthly specials, sales, and in-store
promotions.
• Maintain familiarity with Co-op policies in order to better answer customer questions or
refer unresolved questions to the Operations Floor Manager.
• Issue credits to customers for returned items
following Co-op policy, and ensure that
returns are reported to appropriate department
staff.
• Maintain accurate paperwork throughout the shift and reconcile drawer as necessary.
Contact this candidate