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Flight Attendant Customer Service

Location:
Rawdat Al Khail, Qatar
Posted:
March 19, 2023

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Resume:

EDUCATION

• BACHELOR OF SCIENCE IN COMPUTER

SCIENCE STI(System Technology Institute)

Olongapo City

TRAINING / SIMINAR

• Golden Success Flight Attendant School

Espana, Manila Philippines Flight

Attendant Trainee May18 – July 2015

advz9y@r.postjobfree.com

+974-****-****

Doha, Qatar

REFERENCES

Mr. Samer Majid

Operations Manager

+974-********

Mr. Abdalla Nazzal

Manager

+974-****-****

Mohamed Rizmi

Accountant

+974-****-****

ANALYN P. ABAYAN

EXPERIENCE

OBJECTIVE

To continually enhance my skills and

ability to work well with people.

SKILLS

Excel

PowerPoint

Word

2021-Present

(Doha-Qatar)

ZAHR EL LAYMOUN RESTAURANT/ROSE OF PERSIA

RESTAURANT

Floor Manager

Missions or tasks realized:

• Serve Fresh, Hot food while delivering exceptional customer service and promoting

restaurants brand and image.

• Prepare and deliver beverage such coffee, tea,

and fresh juices.

• Promptly report complaints to member of the

management team.

• Upsold additional menu items, beverages, and

dessert to increase restaurant profits.

• Correctly received orders, processed payments

and responded to guest concerns, quickly

met customer needs and effectively resolved food

2013-2015 or service issues.

(Baguio-

Philppines)

MAGMA SWEET & COFFEE

Head Waitress

Missions or tasks realized:

• Regularly greet the customers entering the

restaurant.

• Saving beverages and expedite food

orders.

• Resolve customers complain.

2016 - 2021

(Doha Qatar)

PENSHOPPE BOUTIGUE (GOLDEN ABC INC. Ph.)

Supervisor/ Operation in charge

Missions or tasks realized:

• Greet customers, smiling and making eye contact.

• Check-out customer purchases quickly and

accurately, using correct prices and

departments. Maintain the physical appearance

of the cash register area, including but

not limited to, cleaning countertops; organizing

bags; returning carts and baskets;

sweeping and dusting; and cleaning-up spills.

• Maintain awareness and acknowledge customers

standing in line and call for back-up as

needed. . Assist customers with bagging groceries

and assist with carrying out items to

their car as needed. Maintain familiarity with

monthly specials, sales, and in-store

promotions.

• Maintain familiarity with Co-op policies in order to better answer customer questions or

refer unresolved questions to the Operations Floor Manager.

• Issue credits to customers for returned items

following Co-op policy, and ensure that

returns are reported to appropriate department

staff.

• Maintain accurate paperwork throughout the shift and reconcile drawer as necessary.



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