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Project Coordinator Customer Service

Pasadena, TX
March 19, 2023

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Elizabeth Kemp

Pasadena, TX *****



Client Services Project Coordinator

Epiq Global - Remote

Oct 2021 - Feb 2023

Received Class Action lawsuits from Counsel.

Created website setup and IVR scripting procedures. Weekly reporting to Counsel regarding case specifics. Created calcs after claims had been determined and disbursement to Class Members. Reviewed monthly invoices for errors and approved for payment. Correspond with Class Members regarding any case questions and provide resolutions. Division Project Coordinator

Airgas Houston, TX

Dec 2015 - Nov 2020

Reconciled monthly budgets for all plants in the division. Create all PO's for capital projects.

Worked with engineering department to get material list and order the parts needed for scheduled plant maintenance.

Ordered the necessary materials from vendors and tracked progress to ensure they would be onsite during the scheduled plant outage.

Arranged with the vendor for return of any defective parts for replacement or credit if necessary. Regularly negotiated vendor cost to reduce administration budgets by 30% Tracked PM's and scheduled vendors to perform work to ensure compliance. Created stock transfers for full and empty cylinder transfers. Entered production into SAP.

Organized conference centers, food arrangements and travel events for the division. Operations Coordinator

Steel and Pipe Supply - Houston, TX

March 2011 to May 2015

Created stock transfers for full and empty transfers. Entered production into SAP.

Created the manifest and shipping documents for driver loads. Routed the loads for the next day and scheduled hot shots if needed. Created PO'S and sent to vendors for items needed in the warehouse and office. Safety Coordinator

Gulf Coast Gunite - Texas City, TX

January 2008 to January 2011

Reviewed contractor paperwork to ensure scope of work was performed completely. Perform safety inspections upon start up and periodically during projects. Tested safety equipment to make sure it was operating efficiently. Helped train contractors on safety issues.

ForeignTrade Analyst

Intertek Testing Services - Pasadena, TX

Jan 2002 to Dec 2007

Reviewed contract inspections and issued certifications for customs clearance for products going into Nigeria, Saudi Arabia and Kuwait.

Performed on site audits on inspections.

Trained contractors on company policies and inspection procedures. Education

Associate in Business

Pasadena, TX



● Access query

● Power BI

● Budgeting

● Teams

● Event Planning

● Google Suites

● Microsoft Outlook

● SharePoint

● Powerpoint

● Microsoft Word

● Excel

● Project Coordination

● Project Planning

● Inventory control

● Materials management

● Purchasing

● Logistics

● Customer service

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