Scrum Master Time Delivery

MUHAMMAD SALMAN ASLAM PMI-ACP, PMP, CSM, PSM-II, PSPO, ATF, PAL, SAFe5

E-mail: **********@*****.*** Linked In: www.linkedin.com/in/msaslam Cell:+1-224-***-****

• 17+ years’ experience in software industry, software developer/ designer, technical project/ program manager and agile practice. Expertise in devising road maps and process shaping. 13+ experience managing teams with SDLCs, of which 7+ years’ experience in agile practices. Skilled in leading complex projects, and coaching cross-functional self-organizing teams.

• Consistently delivered value, progressively managed medium to large scale projects/Initiatives, maximized productivity/ learnability, incremental value delivery on highly distributed and scalable applications.

• Expertise in devising strategic roadmaps, technology selection, continuous delivery and supporting teams in iteration planning, backlog development/ grooming, sprint reviews and retrospectives. Highly skilled in, facilitating ceremonies with focus on improvement of KPIs. Change agent for new trends in agile, DevOps, Project/ Program management and emerging technologies.

• Expertise in leading highly technical teams engaged in design, development, and upgrade of highly available, distributed, and scalable systems. Strong grasp on systems design including SOA, micro service, and APIs.

• Deep Understanding of systems with Secure and Sensitive Data; HIPAA Standards and Compliance, opt in/opt out policy. CCPA/ GDPR/ DSAR compliance; handling of SPD and PII data. Implemented guard rails on various data stores/ systems including US DoE’s data sets and Amazon brands/consumer client data. Areas of Expertise:

Project Management (PMP) – 09 years

Agile Development (PMI-ACP)–05 years

Product Owner (PSPO) – 03 years

Scrum Master (CSM, PSM) – 04 years

Data Analytics – 06 years

Professional Facilitation – 07 years

Software Development – 15 years

System Design – 10 years

Integration and Testing – 07 years

Change Management – 06 years

Continuous Improvement – 06 years

Technical Proficiencies:

Technology Tools: MS Project, MS Visio, Jira, Confluence, Kanban, Service Code/Config Control Tools: Bitbucket, github, Knowledge Tree, Confluence, Share File Data Management & Analytics: RDBMS, ER design, SQL, R, SAS, Infosphere, Big Query (BQ) Cloud Technology Experience Rack Space, Azure, AWS (S3, EC2, Lambda, Fargate, IAM), GCP Team Management: Team Building, Negotiation, Facilitation, Change Management Domain Expertise: Leadership, Digital Transformation, Change Management Udemy Author: Designed and authored Scrum Product Owner Course on Udemy Amazon, HQ2, Arlington, Washington DC, United States Amazon is a world leader in ecommerce and account for 40% of the overall US eCommerce market in 2022. Amazon hosts over 700k brands and millions of dynamically updated products. Transparency is a program in Brand Protection org within Amazon, with a mission to provide safe marketplace for brands, vendors, and customers. Transparency owns systems which provide counterfeit protection, authenticity as well as track and trace capabilities for brands and vendors. Brief description of my role and responsibilities are stated below: - Senior Technical Program Manager 08/2022 – Present

• Managed Lifecycle of complex cross functional technology initiatives.

• Lead road map planning for Transparency Program. Tracking progress toward yearly and 3-year plans.

• Negotiated resources and priorities - ensure effort is allocated and unblocked the development team to ensure value delivery. Coordinated resource leveling across teams and prioritization of tickets. EXPERIENCE AND SKILLS SUMMARY

PROFESSIONAL EXPERIENCE

• Program Vision alignment. Navigated through difficult decisions and tradeoffs to achieve goals. Created the Process for client on-boarding. Lead CCPA/ GDPR Compliance assessment in all data stores.

• Facilitated meetings. Lead technical and business discussions e.g., Monthly Tech PM Road Map Synch.

• Fostered innovation. Drive simplification in existing architecture: Incorporated Onboarding APIs.

• Part of COE reviews, identified key metrices for root cause analysis, recommended measures for continuous improvement. Performed risk assessment and mitigation planning.

• Over120% increase in the Brands (on-boarding to transparency APIs) within 2 quarters. Reduced on- boarding lead time by 300%.

Cambium Learning Group, Washington D.C., United States Cambium Learning Group (CLG) is an education essentials company. CLG acquired AIR assessment in 2020 and rebranded as Cambium Assessment (CAI). CAI is currently a leader in online testing for K-12 state standards. CAI serves more than 1/3 of U.S. students and had delivered 100 million tests to 15 million individual students in 2022. My role and responsibilities at CAI were as stated below: - Senior Technical Project Manager-II 11/2019 – 08/2022

• Product Owner for 2 product lines and 9 clients, with responsibility of design, development and delivery.

• Gathered/analyzed user needs and engaged with client to create road map for the projects. Ensured incremental development of product features, delivering value with scalable and distributed architecture.

• Prioritized backlog and ensured that high value product features are delivered early. Planned releases and ensured team is staying on course through the successive sprints to meet the release goals.

• Made decisions (in collaboration with client, team and exercising analytics based expert judgement) on key design aspects such as the increment, functionality, compliance, scalability, test plans and success criteria.

• Managed the backlog and ensured that all product features are added with progressive elaboration, facilitated backlog refinement sessions/meetings with team. Acted as bridged between dev team, clients, and vendors.

• Identified skill gaps. Made recommendation and conducted or arranged trainings.

• Implemented Kanban for products in operations, delivering improved KPIs and in observance of the SLAs

• Lead and delivered highly scalable, configurable systems meeting and exceeding client expectations.

• Lead Requirements Gathering sessions, Presented Technical proposals, winning contracts – successfully met system deliverables to the 2 largest clients: College Board and Texas with contract worth $XXX Mil/year.

• Replaced legacy scoring libs with distributed & scalable scoring framework with scalability increase by 1000% American Institutes for Research, Washington D.C., United States American Institutes for Research (AIR) is not-for-profit organization that conducts behavioral and social science research. within AIR, CSSC was the Assessment Business unit provided assessments and psychometrics analysis for K-12 students in various U.S. states. I assumed following roles and responsibilities at AIR: - Snr Technical Project Manager 01/2017 – 11/2019

• Managed up to 7 client projects, worth multi-Mil $ in contracts, delivering highly distributed web Apps.

• Lead Projects determine scope – developed Specific requirements and acceptance/ compliance matrix.

• Ensured On-time delivery of systems/services (Cloud hosted PaaS/SaaS) using Dev Ops CD pipeline.

• Planned and deployed web systems serving 1000k+ users with capacity of 200K simultaneous logins

• Planned tasks, created schedules and deployment plans. Controlled/monitored Test, UAT and Production launches including QA/acceptance. Managed Stakeholder expectations and client communications.

• Monitored system health and operations using SQL queries and reviewing service logs. Helped technical team in root cause analysis and to devise plans for short term mitigation and long-term upgrades.

• Also acted as a Scrum Master helping team in running agile ceremonies and managing back logs while removing work blockages to facilitate early and often delivery of value to clients.

• Increased clients 2 folds (100% increase - 13 to 27) resulting in AIR revenue increase above $400 Mil.

• Independently lead 2 new initiatives resulting in 3 new feature sets in the product line; successfully delivered.

• Promoted and rehired as Snr Tech PM-II, when company was acquired by CLG and re-branded as CAI. Technical Project Manager 03/2014 – 01/2017

• Managed up to five client’s assessment projects and service contracts for 1000s of public schools.

• Facilitated brain storming sessions and focused groups to uncover the requirements and create tangible project/product features, assigning priorities and devising success criterion.

• Acted as bridge between clients, business team ad tech team. Crated technical specs and roadmap.

• Enhanced quality control for production of canned reports and delivered customer satisfaction.

• Increased delivery speed by 50%. Increased reliability by 200%.

• Promoted to Snr Tech Project Manager position.

Consultant, (GUI developer, coder) 10/2013 – 03/2014

• Developed logic for scoring assessment items using custom modeling and simulations interface.

• Coded scoring of assessment items. Completed testing and checked in the codes. Managed schedule and provided tracking reporting to senior management.

• Added 58 items, end to end code complete: managed ops delivery of newly inducted item bank.

• During this assignment, I was offered a full-time role and was hired full-time by AIR as a TPM. Pakistan Aeronautical Complex, Islamabad, Pakistan Pakistan Aeronautical Complex PAC is the only aircraft manufacturing industry in Pakistan, with clients from al over the world. Simulator division in PAC is responsible for development and maintenance of its many aircraft simulators. I had worked on the first indigenously developed full mission simulator and my contributions were in flight dynamics modeling. Brief highlights from my role and responsibilities are as below: - Software Design Lead (Developed Flight Dynamics software) 09/2009 – 09/2013

• Designed, developed software for Flight Dynamics module of flight training simulator Coded (C++, MATLAB).

• Coordinated with end users. PMO change management. Incorporated 20+ approved change requests.

• Reported to PMO/higher Management. Delivered bi-weekly presentation at PMO. No. 118 Software Engineering Dept, Karahi, Pakistan 03/2002 – 09/2009 Software Engineer (Coded Software for various applications/projects)

• Coded web base system for automation of Regional C&C office using: ASP, java script, SQL Server, IIS

• Sensor network and data automation: using C++, Visual Studio .Net

• Upgrade of operational software of reconnaissance Pod: using Verilog, JSP, MySQL, NetBeans Education

• Master of Science in computer Science (George Mason University, Virginia, USA)

• Bachelor of Engineering in Aeronautics (NUST, PAK) Professional Certificates

• Project Management Professional (PMP)

• PMI Agile Certified Practitioner (PMI-ACP)

• SAFe Practitioner (Leading SAFe-5.0)

• Certified Scrum Master (CSM)

• Professional Scrum Master (PSM-II)

• Professional Scrum Product Owner (PSPO)

• Professional Agile Leader (PAL)

• Agile Team Facilitator (ATF)

Agile area interests and activities

• Author on Udemy: Product Owner Certification Prep Course

• Contributor and founding member of Agile Enthusiasts group: “Center for Lean Agile”

• Contributor Scrum Guide – Language Translation (Urdu)

• Delivered various talks: Latest talk on “Design Thinking and Agile Development” o : https://www.meetup.com/CharlotteAgility-For-All-Charlotte-A4ACh/events/270922491/ EDUCATION & CREDENTIALS

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