Team Member Inbound Call
Resume:
Manimozhi Devaraj
Coimbatore, Tamil Nadu ***********@*****.***
My Objective:
I’m an enthusiastic and dedicated Primary teacher with high aspirations for students, committed to supporting growth for children and enabling them to realise their learning objectives. An agent for positive change, I believe that researching past is not vital than understanding the present.
Work experience:
Current Employer: CMC International School
Designation: Primary teacher
(Sep 2019 to till date)
An experienced primary teacher possessing excellent classroom management skills as well as dedication.
Ability to devise and develop ways to encourage and challenge students to help them deepen their knowledge and understanding.
Ability to develop and foster appropriate skills to enable the development of children.
Excellent communication skills to deliver & present lessons in an interesting and fun manner.
Have a caring attitude to attend to children’s need and concerns in time.
Current Handling subjects: English, Phonics, EVS, Maths, Tamil from Junior Mont till Grade 4.
Extra curriculars: Have learnt Learnt Carnatic Vocal and Bharathanatyam and started taking classes at my home.
Conducting tuitions in different medium of instructions for all the subjects till Gr. 10.
Also a TNPSC aspirant, have written competitive exams like Group 2A and Group 4.
Excellent written and Spoken knowledge of English and Tamil
Can Read, write and teach Hindi till Grade 5.
Previous Employer: Dell (February 2015 to 2017)
Designation: Senior Process Associate (IC Grade) - Operations) Coimbatore
•Good Knowledge on Health Insurance.
•Knowledge on Providers, Carriers and insurance holders
•Having good Productivity and maintaining accuracy level.
•Ensuring that SLA parameters & internal benchmark parameters are met.
•Strong in Analysis, Alterations, Maintenance, Calculation and Validations.
Previous Employment: September 2012 - September 2013
Designation: IBM (Process Associate - Operations) Bangalore
Company Profile
IBM deals with many processes, One of which is Cisco Process
•Cisco deals with Ordering and Booking
•Ordering and Modification
Job Profile
•Good knowledge on Ordering and Booking, Ordering and Modification
•EC Order Processing
•Try and Buy Orders
•Internal Orders
•Trade In Orders
•Fax Orders
•CBN Orders
•Expedites
•Changes and Cancellations
Previous Employment: January 2007 - January 2010
Designation: AXA Business Services (Process Associate - Operations) Bangalore
Company Profile
AXA deals with Pension Claims, Transaction Processing of data received by the World Wide customers of AXA Holdings Plc.
It also deals with Analysis & interpretation of Data, Telegraphic Transfer of Funds & Authorization of payments for various Financial institutions and Banks across UK.
Job Profile
•Good knowledge about Insurance - Pensions and Services.
•Familiar with AML (Anti Money Laundering), DPA (Data Protection Act) and FSA (Financial Services Authority)
•Ensuring that SLA parameters & internal benchmark parameters are met.
•Strong in Analysis, Alterations, Maintenance and Calculation of benefits available for Customers.
•Processing Full / Part Surrenders and preparation of APR (Auto Payment Requisition), Correspondences, illustration of benefits available to the customer as per the request. • Build strong partnership with team members to ensure operational cohesion and effective foundation for future growth.
Previous Employment: June 2005 - January 2006
Designation: Customer first Services - BPL (Mobile Assisting Executive - Inbound Call Centre) Coimbatore
Effective team builder with strong leadership qualities.
Ability to relate to people at any level of business & management.
Ability to understand client requirement and work together to achieve client relationship.
Ability to Analyze and understand the business procss and strong learning ability.
A workaholic professional who would achieve the desired work load and help proven results.
Have motivation and desire to learn new concepts and apply them in my job profile.
Achievements:
1. Active Team - Player; Participated in Conducting Rewards and Recognition Function
2. Have been awarded the Best Team Award as i got certified as one of the Team Member.
3. Have been awarded as best team member for fax images multiple and complicated cases one out of
250 employees in the floor.
4. Quick promotion to IC grade due to my performance and sincerity towards work and organization.
5. Have been cash awarded for the best choreography in the Annual dance function from CEO of the institution.
6. Proven the record as a good teacher and handling many subjects then the other teacher does.
PERSONAL DETAILS:
Name: Manimozhi Devaraj
Qualification: BSc Computer Science
Dob: 01.10.84
Residing Address: Town Garden City, Vedapatti (po), Nagarajapuram, CBE.
PLACE: Coimbatore
Manimozhi Devaraj
Contact this candidate