Medical Receptionist / Practice Coordinator
Resume:
Alyssa Finn
advz24@r.postjobfree.com
PROFESSIONAL EXPERIENCE
Pain and Rehab Medical Group
September/2022-October/2022
Medical Receptionist
•Welcoming patients and visitors
•answering incoming calls
•Scheduling patient appointments and updating patient charts
•Assisting patients with completing necessary forms and documentation
•Keeping a clean and calm reception area
Kaiser - San Francisco, Ca. February/2021-April/2021
Patient Registration (contract)
New Patient Registration
Scheduling for Covid-19 vaccines
Verify and update insurance coverage
Appointment Check-in / Check-out
EPIC
UCSF - San Francisco, Ca. February/2020-August/2020
Practice Coordinator/Administrative Assistant (contract)
Insurance verification
Schedule patient appointments
Patient registration
Answer phones, emails, and faxes
New patient referrals
EPIC
Berkeley Pediatrics June/2019-December/2019
Patient Service Representative (temporary)
responsible for written and verbal correspondence
scheduling
collecting co-payments
maintaining patient charts
verifying insurance coverage
ensuring overall patient satisfaction
Bay Medical Imaging- Oakland, CA. March/2019 - May/2019
Registration Scheduler (contract)
Provide clerical and patient care support for imaging department
Answer phones
Operate computers
Register patients
Schedules appointments
Center for Autism and Related Disorders – Oakland, CA November/2018 – February/2019
Front Desk Coordinator (contract)
Answered 10+ incoming calls per hour
Provided excellent customer service
Scheduled patient appointments
Checked patients in and out of their appointments
Verified edibility and benefits
Maintained a warm and welcoming environment
Greeted patients
Maintained inventory of all company equipment (iPads, laptops, webcams, etc.)
Maintained accurate information within CARD’s business systems
UNIVERSAL PROTECTION SERVICES, San Francisco, Ca December/2013-August/2017
Operations Manager (permanent)
Management of labor including hire selection, training, scheduling and employee development.
Acts as liaison with clients and maintains working relationships.
Processing payroll and billing on a weekly basis.
Oversees security programs and daily operations including the filing of daily reports, service calls, control logs and proper certification and licensing requirements for officers.
Conducts annual evaluation of security officers.
Responsible for facility risk assessment, inspections and perimeter checks.
Develop written policies and procedures around security and life safety
Ability to present and clearly communicate to a large group audience and Executives
ABM SECURITY, San Francisco, Ca January/2013 – December/2013
Security Professional / Admin Support (company merged)
Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry.
Obtains help by sounding alarms.
Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers.
Controls traffic by directing drivers.
Completes reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; obtaining signatures.
Maintains environment by monitoring and setting building and equipment controls.
FOODSCO, Richmond, Ca. August/2011- August/2012
Cashier (personal time-off)
The first duty of cashier is to greet the customers entering into organization
Handling all the cash transaction of an organization
Receive payment by cash, personal checks, credit card etc
Checking daily cash accounts
Guiding and solving queries of customer
Providing training and assistance to new joined cashier
LANDMARK EVENT STAFFING, Oakland, Ca. May/2011- August/2013
Security Professional/Admin Support
Answer and direct phone calls
Organize and schedule meetings and appointments
Maintain contact lists
Produce and distribute correspondence memos, letters, faxes and forms
Assist in the preparation of regularly scheduled reports
Develop and maintain a filing system
Order office supplies
SKILLS
Technical: EPIC, HIPAA and OSHA compliant, Microsoft Word, Excel, Outlook, PowerPoint; Adobe, Google Docs, WinTeam
EDUCATION
High School Diploma Oakland Aviation High, Oakland, Ca.
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