Customer service/ office administratons/ data entry/ automotive servic
Resume:
Karieann Massie
Customer service, Auto Estimating, Office Administration
Columbus, OH 43220
*************@*****.***
am looking to further my career with a company that puts value in both employees, and customers
for the best experience possible. am looking for a position to utilize the various amounts of
knowledge and training that have acquired over the last 10 years in customer service and office
administration.
Authorized to work in the US for any employer
Work Experience
Auto Body Repair Technician
Alex Motor Company — - Toledo, OH
February 2021 to Present
Review and repair auto body damage. Maintain a clean work environment. Repair and create automotive
upholstery needs. Restore old school automotive vehicles. Repair new damaged vehicles.
Automotive Service Advisor
Toledo Auto Care - Toledo, OH
October 2019 to March 2020
Answer phone calls. Review customer needs. Review automotive service repair needs and contact
customers for sale opportunities. Maintain a clean and organized work environment.
Secretary
ROCKY'S BODY SHOP
February 2018 to October 2019
e Administrative work including, but not limited to, answering phone calls, setting appointments with
new and existing customers, filing, and preparing estimates for insurance companies.
e Ordering parts/ paint for customers.
e Writing detailed work orders.
e Completing transactions between customers and Rocky's Body Shop.
LINE COOK, M'OSTERIA
FEBRURARY
2017 to September 2018
e Ensured that all meals prepared were within Health Department standards
e Maintained a clean and sanitary work environment to ensure the safety of customers as well as staff.
e Executed tickets in a timely manner, ensuring a smooth flowing service.
e Constant communication with staff and management to meet all production goals for staff and
company.
Contact this candidate