Mount Juliet, TN *****
***************@*****.***
SUMMARY
Quality-driven production leader
with proven success in organizing
workflows and coordinating
resources to meet challenging
goals. Industrious professional and
resourceful problem-solver with
persistent approach to tackling
operational concerns. Good
decision-making and team-building
abilities with open and clear
communication style.
SKILLS
• Equipment Operations
• Vendor Negotiations
• Routing Determination
• Order Checking
• Storage and Supply Management
• Contents Verification
• Shipment Inspection
• Workflow Planning
• Problem-Solving
• Data Documentation
• Materials Requisition
Damage Identification and
Reporting
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• Shipping Method Optimization
• Clear Communication
• Organization and Prioritization
• Carrier Relations
• Conflict Resolution
Annie Mandabach
EXPERIENCE
December 2020 - Current
Shipping Coordinator/Inventory Manager Cargill Nashville, TN August 2019 - November 2020
Sorter Operations Associate Macys Warehouse Portland, TN Prepared accurate shipping orders and bills of lading to direct and route materials.
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• Received, processed and restocked returns.
• Organized storage areas to maximize movement and minimize labor.
• Generated invoices and customer estimates using IPFS/SAP.
• Generated invoices and customer estimates using IPFS.
• Investigated inventory discrepancies to maintain recordkeeping validity. Compared shipment contents with paperwork to support inventory accuracy and records management.
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Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
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Established transportation cost standards and economical shipping practices.
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Recorded shipment data for reporting, accounting or recordkeeping purposes.
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Requisitioned and stored shipping materials and supplies to maintain inventory of stock.
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Computed shipping, storage or demurrage charges using computer or price list.
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• Compared and verified identifying information of outgoing shipments. Traced missing material and shipments through vendor and customer communications.
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Prepared work orders, bills of lading or shipping orders to route materials.
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Scheduled large shipments and planned logistics to reserve sufficient storage space for incoming items.
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Troubleshot issues related to shipping and receiving in compliance with corporate procedures.
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Examined shipment contents and compare with manifests, invoices or orders to verify accuracy.
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Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
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Inspected and recorded incoming and outgoing orders for count, damage and dates.
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Operated lift and hand trucks to transfer materials to and from target areas.
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Communicated clearly and effectively with colleagues to facilitate workflow and troubleshoot issues needed.
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Transported picked products to packing area and verified proper packaging, sealing and labeling.
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Scanned packages with RF scanner, sorted packages and palletized products according to warehouse or shipping destination.
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• Pattern Recognition
• Records Management
• Document Preparation
Inventory Monitoring and
Management
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• Schedule Management
• Reporting Abilities
• Documentation Skills
Cost Estimation and
Management
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• Freight Labeling
• Postage Calculation
• Logistics Coordination
• Electronic Top Loading Balances
• Work Order Following
• Materials Movement
• Invoice Preparation
• Supply Chain Management
• Database Maintenance
• Warehouse Management
• Varsity ShipSoft
• Environmental Impact Control
• Delivery Scheduling
• Basic Mathematics
• Quality Control
• Handheld Scanners
• Production Organization
• Forklift Operation
• Microsoft Office
• Web-Based Communication
• Bills of Lading
• Product and Materials Sorting
• RFID Tracking
• Safety Compliance
• Customer Relations
• Inventory Counts
• Materials Handling
• Target Area Checks
• Requirements Planning
• Cargo Loading
• Time Management
• Barcode Labeling
• System Updating
• Critical Thinking
• Hazardous Materials
April 2015 - August 2019
Shipping and Receiving Supervisor GWM Services Nashville, TN Sorted incoming shipments and separated packages by size, type and destination within warehouse.
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Inspected materials and sorted items into piles or in containers according to type, size, condition, coloring or grade.
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• Conducted random bin checks to verify inventory counts. Used smartphones and handheld devices to sort, scan and prepare orders.
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Inspected and sorted items or materials according to type, size or coloring.
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Counted products manually or electronically to transfer into sorting systems.
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Retrieved specific products from warehouse storage area according to customer order instructions in time to meet schedule.
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Fulfilled and organized orders to foster accurate and efficient delivery process.
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Managed department priorities and provided leadership for on-time delivery production
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Organized training for production staff to achieve performance objectives with quality instruction.
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Oversaw staff to prepare production cycles on time using specified requirements.
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Balanced quality, productivity, cost, safety and morale to boost performance in production.
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Compared shipment contents with paperwork to support inventory accuracy and records management.
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• Received, processed and restocked returns.
Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
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• Organized storage areas to maximize movement and minimize labor.
• Investigated inventory discrepancies to maintain recordkeeping validity. Prepared accurate shipping orders and bills of lading to direct and route materials.
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Informed upper management or department heads of items loaded or problems encountered.
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Promoted safe working conditions by monitoring safety procedures and equipment.
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Planned workflow, coordinated employee scheduling and assigned duties to maintain performance and accommodate fluctuating workloads.
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Held staff meetings to share project information and address specific issues.
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• Prepared and led staff training and instruction.
• Inspected equipment for wear, specifications adherence and issues. Reported employee time, job expenses and inspections results in work records.
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• Presented and explained work orders to team.
• Completed or assisted with difficult or skilled tasks. Resolved personnel problems, complaints and grievances, referring serious issues to higher-level supervisors.
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• Checked loaded materials compared to work orders for correctness.
• Assessed job sites to determine work needed.
• Reviewed supplies inventory levels and purchased necessary items.
• Evaluated employee performance and prepared performance appraisals. December 2009 - February 2015
Office Manager's Assistant/Medical Coding and Billing Specialist Urology Associates Nashville, TN
Estimated project materials, time and staffing requirements based on work orders and job specifications.
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Monitored workers and reviewed completed work for proper performance.
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Scheduled materials shipments and transportation for on-time delivery, reducing delays.
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Conducted interviews, selected candidates and supported hiring processes to maintain staffing levels.
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Actively maintained current working knowledge of CPT and ICD-9 coding principles, government regulation, protocols and third party requirements regarding billing.
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Read through patient health data, histories, physician diagnoses and treatments to gain understanding for coding purposes.
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Assigned additional diagnosis codes based on specific clinical findings
(laboratory, radiology and, pathology reports as well as clinical studies) in support of existing diagnoses.
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Reconciled clinical notes, patient forms and health information for compliance with HIPAA rules.
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Added modifiers as appropriate, coded narrative diagnoses and verified diagnoses.
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Applied coding rules established by American Medical Association and Centers for Medicare and Medicaid Services for assignment of procedural codes.
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• Quickly responded to staff and client inquiries regarding CPT codes. Communicated with healthcare personnel, including practitioners to promote accuracy.
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Maintained current working knowledge of CPT and ICD-10 coding principles, government regulation, protocols and third-party billing requirements.
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Maintained updated knowledge of coding requirements, which included continuing education and certification renewal.
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Received, organized and maintained all coding and reimbursement periodicals and updates.
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Interpreted medical reports to apply appropriate ICD-9, CPT-4 and HCPCS codes.
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Acted as liaison between business department, billers and third party payers in resolving billing and reimbursement accuracy.
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Verified proper coding, sequencing of diagnoses and accuracy of medical procedures.
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Categorized health services and assigned specific ICD-9 /CPT code to each one.
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• Maintained high accuracy rate on daily production of completed reviews. Interpreted medical terminology and pharmacological information to translate information into coding system.
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• Compiled and coded patient data using standard classification systems.
• Released information to persons or agencies according to regulations. Handled incoming calls and directed callers to appropriate department or employee.
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Entered patient insurance, demographic and health information into software and confirmed records.
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• Answered questions and fulfilled requests with friendly and July 2005 - May 2009
Home Health Nurse At Home Home Health Nashville, TN knowledgeable service.
Determined and implemented techniques to improve medical records retrieval process.
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• Streamlined day-to-day office processes to meet long-term goals.
• Purged inactive files and destroyed obsolete files following procedures. Verified record copies before handing each over to check for and remove unnecessary details.
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Ordered and restocked supplies in line with budget limits and office needs.
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• Pulled patient records and transferred information to appropriate parties. Proofread documents carefully to check accuracy and completeness of all paperwork.
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Transmitted information or documents to customers through email, mailings or facsimile machine.
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• Processed patient admission and discharge documents.
• Located and retrieved files, assisting public with general information. Assigned patients to diagnosis-related groups using appropriate computer software.
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• Mentored junior team members and managed employee relationships. Maintained positive working relationship with fellow staff and management.
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Set up patient charts and documented information in various company software.
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• Safeguarded medical records to maintain patient confidentiality. Reviewed account information to confirm patient and insurance information is accurate and complete.
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Verified proper coding, sequencing of diagnoses and accuracy of medical procedures.
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Addressed patient care needs, collected vitals, dressed wounds and managed catheters.
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Assisted patients with activities of daily living and functional mobility to increase comfort and quality of life.
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Conducted regular re-evaluations to address changes in needs and conditions, and introduced revisions to care plans.
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Supported patients with activities of daily living and functional mobility to improve comfort and quality of life and reduce pain.
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Charted changes in patient conditions and discussed concerns with supervising healthcare provider.
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• Participated in on-call rotations and delivered after-hours care. Answered patient calls, identified issues and determined how best to provide assistance within parameters established by facility and supervisor.
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Collected biological samples for routine laboratory testing to assist diagnostic processes.
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Assisted with client personal care needs to foster independence and well-being.
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Completed initial assessments of patients and family to determine and address individual home care needs.
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Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
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Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
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Coordinated with healthcare team to establish, enact and evaluate patient care plans.
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Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
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Stocked clinical workstations and procedure rooms with necessary supplies.
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Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
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Conducted specified laboratory tests to help detect conditions and determine diagnosis.
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Interpreted and evaluated diagnostic tests to identify and assess patient's condition.
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Modified patient treatment plans as indicated by patients' responses and conditions.
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Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
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Responded to emergency situations with speed, expertise and level- headed approaches to provide optimal care, support and life-saving interventions.
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Prepared medical equipment and tools to aid physician during examination and treatment of patients.
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Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.
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Guided patients' loved ones and caregivers in pain management, wound care and medication dosing.
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Created and applied tailored care plans that would meet each patient's individualized needs.
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Listened to patients and loved ones, offering emotional support and kindness to help with end-of-life transition.
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Delivered respectful, compassionate care to each patient and family member.
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Observed strict safety measures, including checking medication dosages before administration to patients.
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• Planned hospice care for elderly and disabled patients. EDUCATION AND TRAINING
April 2003
Associate of Applied Science Medical Coding And Billing Medvance Institute, Cookeville, TN