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Customer Service Technical Recruiter

Location:
Washington, DC
Posted:
March 16, 2023

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Resume:

Olivia Gilchrist

Washington, DC *****

Phone: 412-***-****

Email: advysj@r.postjobfree.com

Dependable and organized professional experienced in full life cycle technical recruiting, government contracting, consulting, human resources, marketing, management, customer service, and sales. Analytical, agile, and creative problem-solver with a passion for growing business and networking across all levels of an organization. Diverse skillset with an exceptional ability to thrive independently and collaboratively. Proficient with Microsoft Office Suite, Crelate, ICIMS, ADP, and Workday ATS.

Experience:

ASRC Federal Senior Technical Recruiter (Contract) 5/2022-9/2022

Full life-cycle recruitment for the civilian and health division. Managed recruitment for federal contracts. Led weekly presentations for management teams and the recruiting director. Provided detailed spreadsheets detailing weekly recruitment metrics for each requisition. Sourced quality candidates using creative and individualized recruiting strategies. Screened potential candidates and scheduled interviews. Conducted reference and background screenings. Negotiated salaries, bonuses, and benefit packages. Scheduled orientations, trainings, and equipment deliveries. Provided guidance and support to each candidate throughout interview, hiring, and onboarding processes. Maintained updated and accurate candidate profiles in ADP ATS throughout the recruitment process.

Freelance Recruiting 2019 -2023

Full life cycle recruitment, sales, advertising, screening, interviewing, and travel. Schedule and lead meetings. Present and implement new products, promotions, and contracts. Plan and host recruitment fairs. Create marketing strategies, templates, and scripts. Develop processes, guides, and provide 24/7 support. Administer personalized training in alignment with company standard. Provide logistics for individuals and teams in the field.

Guidehouse Senior Recruiter/Lead (Contract) 8/2021- 12/2021

Senior recruiter with the state and local government segment. Provided management, technology, strategy, and risk management consulting solutions throughout the US. Sourced and screened high-caliber candidates creating diverse talent pipelines within a competitive market. Designed a tailored recruitment outline consistent with OFCCP and EEOC guidelines to deliver a brand-defining candidate experience. Led daily presentations with a consultative approach for internal and external stakeholders and partners. Worked closely with internal corporate clients, human capital, operations, onboarding, learning and development, payroll, and coordinators. Practiced project management successfully staffing multiple divisions. Scheduled interviews, performed background checks, drug screening, equipment delivery, and covid-19 verification. Developed and maintained detailed up-to-date reports referencing recruitment activity; screens, interviews, and documentation status within Excel, Microsoft Teams, and ICIMS ATS.

AAMC Senior Technical Recruiter (Contract) 7/2019 –1/2021

Led full life-cycle technical recruitment for the modernization of the organizations technology platforms and products. Developed innovative and cost-effective sourcing and social media recruitment marketing initiatives. Created unique and inclusive job descriptions to attract key talent. Partnered with AAMC leadership to develop specialized recruitment plans in support of the modernization. Sourced, screened, and maintained a diverse pipeline of quality candidates. Negotiated job offers and filled entry level up to senior director positions. Managed logistics with candidates traveling for interviews, sending and receiving equipment for teleworking, and covid19 procedures. Provided updated, organized, and accurate information in Workday ATS on recruiting efforts as well as candidate and employee data.

ACET Technical Recruiter, PM Assistant 9/2017 – 12/2018

Responsible for full life cycle recruiting of high level security cleared IT professionals in support of current and prospective contracts. Worked directly alongside the director of program development to identify key hiring needs and improve creative sourcing strategies. Cultivated and maintained excellent relationships with contract managers and clients. Led meetings with clients and hosted job fairs. Utilized social media sites, job boards, and recruiting databases in compliance with DCAA and OFCCP guidelines. Provided detailed screening documentation, facilitated logistics for all interviews including those requiring travel, and conducted reference checks. Administered support to each candidate through offer stage. Maintained updated and detailed candidate profiles in ICIMS ATS.

Washington Defense Corporation Recruiter 5/2016 – 1/2018

Sourced candidates through creative search strategies including networking, cold calling, internet searches, on-line databases, user groups, and blogs. Recruited diverse and skilled candidates in a highly competitive market. Managed candidates throughout the recruitment lifecycle. Maintained candidate status and documentation with the Crelate ATS. Utilized Microsoft Office Suite applications such as Word, Excel, PowerPoint, and Outlook for daily processes. Facilitated recruitment staffing campaigns.

Certifications:

Customer Service and Sales Certification National Retail Foundation

EMT Training/CPR/AED Certification Westlink Career Institute

TAM Certification National Hospitality Institute



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