Encouraging manager and analytical problem-solver with talents for team
building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
PROFESSIONAL SUMMARY
Chauvin Real Estate - Property Manager
Houma, LA • 06/2007 - Current
Sephora USA - Makeup Artist
Houma, LA • 08/2015 - 11/2019
WORK HISTORY
Introduced prospective tenants to types of units available and performed tours of premises.
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Maintained original leases and renewal documents in digital and hardcopy format for property management office.
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Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
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Generated leads for sales and rental properties through cold calls and referrals.
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Maximized rental income while minimizing expenses through effective planning and control.
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Followed up on delinquent tenants and coordinated collection procedures.
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Conducted consultations to understand client's desired outcome and assessed skin type and face structure.
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Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
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Demonstrated and explained use of different beauty products to educate customers.
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Kept up-to-date with style industry standards, trends, and techniques to provide optimal aesthetics services to every client.
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SKILLS
• Fair Housing Mandates
• Leasing and Sales
• Effective Planning
• Administrative Support
• Fair Housing Laws Knowledge
• Tenant Screening
• Tenant Relations
• Customer Relations
• Managing Multiple Tasks
• Conflict Resolution
Terrebonne High School
Houma, LA • 1987
High School Diploma
EDUCATION
AMY SMITH E: *********@*********.***
P: 985-***-****
A: Houma, LA 70364