Va Hospital Customer Service( Health Care Tech- Lpn).

LC

LARRY COLES

*************@*****.*** 412-***-**** Clairton, PA 15025

Care about people!

Professional Health Technician experienced in providing wide range of services to patients. Supported registered nurses and physicians across all areas of patient care to contribute to superior level of compassionate patient care. Compassionate [Job Title] successfully educating patients in [Area of expertise]. Adept at supporting multiple physicians in busy clinical environments. Certified in [Name of certification]. Empathetic and knowledgeable Health Technician with [Number] years of experience using advanced interpersonal and technical skills. Enthusiastic team player driven to achieve exceptional patient outcomes. Compassionate Patient Care Technician adept in managing heavy daily patient volume,including telephone triage, appointment scheduling and patient referral. Proficient in documentation and record maintenance. Dedicated to patient confidentiality.

Established Patient Care Technician offering CPR certified, clinical training in acute care, medical-surgical, skilled nursing, psychiatric, geriatric and rehabilitation units. Administered and assisted with glucose testing, injections, feedings and colostomy care. Proficient in nursing documentation, assessment and decision-making. Calm and effective in pressured and emergent situations.

Experienced in helping clinical and surgical professionals diagnose and treat chronic and acute patient concerns. Well-organized and level-headed in both routine and emergency situations. Competent in using and monitoring equipment, updating records and comforting patients during difficult times. Diligent and detail-oriented [Type] professional offering [Number]+ years of experience preparing patients for [Type] and

[Type] procedures. Skilled at coordinating supplies, preparing fields and maintaining aseptic conditions. Knowledgeable about HIPAA requirements and industry standards. Works well in fast-paced, stressful environments. Communicative [Job Title] delivering client needs, conducting assessments and planning treatments. Providing dedicated respiratory care following physician orders. Pursuing role dedicated to helping patients achieve optimum outcomes. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Hardworking and reliable [Job Title] with strong ability in [Task]. Offering [Skill] and [Skill]. Highly organized, proactive and punctual with team-oriented mentality.

Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Ambitious, career-focused job seeker, anxious to obtain an entry-level [Job Title] position to help launch career while achieving company goals.

Motivated [Area of study] student seeking internship in [Area of expertise] to gain hands-on experience. Outgoing and friendly with strong drive to succeed.

Infection control standards

Feeding assistance specialist

Case management

Mobility Assistance

Clinical training

Instructions and cleaning procedures

Acute and rehabilitative care

Caregiver support

Accepted practice guidelines

Medical device products and services

Patient positioning understanding

Paperwork and charting

Customer service

Basic math

People skills

Good work ethic

Summary

Skills

Oakland VA Hospital Oakland, Pa.

Health Care Tech.

01/2000 - 05/2015

Recorded patient vital signs, documenting information into medical charts. Observed and reported changes in patient condition to registered nurse. Maintained confidential documentation of patient information to stay compliant with federal regulations.

Transported patients as assigned by registered nurses. Responded quickly and with deep care for patients to build trust and rapport.

Collected and documented patients' medical history, identity and proof of address.

Obtained, labeled and transported variety of samples and blood specimens. Prepared patient, equipment and supplies for specific procedures. Educated patients on following physicians' instructions following discharge.

Assisted physicians with procedures and surgeries. Disposed of potentially hazardous biological material and contaminated supplies.

Documented information in patient charts and communicated status updates to interdisciplinary care team.

Provided excellent customer service by effectively communicating with patients, families, staff and staff in other hospital departments. Recorded observations and baseline measurements to maintain accurate medical records.

Communicated with management or other staff to resolve problems. Assisted in training technicians, medical students or other staff members. Cleaned medical equipment or facilities.

Communicated test or assessment results to medical professionals. Calibrated, troubleshot or repaired equipment and corrected malfunctions. Instructed patients in use of assistive equipment. Used restrictive devices and patient-shielding techniques to minimize patient and staff radiation exposures.

Instructed patients and caregivers on how to appropriately use breathing machines at home to obtain necessary symptom relieve. Oakland VA Hospital Oakland, Pa.

Licensed Practical Nurse

02/1988 - 05/2015

Communicated concerns regarding patients' status, care and environment to nursing supervisors, clinical care supervisors and case managers. Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns. Monitored patient's respiration activity, blood pressure and blood glucose levels in response to medical administration.

Coordinated with doctors and registered nurses to develop care plans for patients.

Collected and documented vital signs to track current patient conditions. Followed rehabilitation and treatment care plans to accelerate patient recovery, minimize pain and optimize patient outcomes. Answered patient and family questions to educate on optimal treatment procedures.

Interviewed patients to obtain medical history.

Promoted culture of safety for patients and employees through proper identification, reporting documentation and prevention. Administered prescribed medications or started intravenous fluids, noting Experience

times and amounts on patient charts.

Used sterile techniques to prepare patients for procedures. Applied interventions to progress patients toward wellness and address maintenance of wellness.

Prevented drug interactions and contributed to correct diagnosis by recording patient health information, monitoring vitals and updating patient files.

Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.

Sterilized medical equipment and supplies with germicides, sterilizers and autoclaves.

Administered medications and therapies in accordance with physicians orders.

Charted changes in patient conditions and discussed concerns with supervising healthcare provider.

Worked as part of healthcare team to assess patient needs, plan and modify care and implement interventions.

Took temperatures or blood pressures, dressed wounds and provided other basic patient care or treatments.

Documented patient medical histories, current symptoms and vitals. Addressed patient care needs, collected vitals, dressed wounds and managed catheters.

Measured and recorded patient height, weight and other vital signs. Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.

Communicated with patients with compassion while keeping medical information private.

Answered patient calls, identified issues and determined how best to provide assistance within parameters established by facility and supervisor.

Collaborated with multi-disciplinary staff to improve overall patient care and response times.

Guaranteed exceptional care quality by correctly administering medication, inserting and caring for catheters, dressing and changing wounds and assisting with personal hygiene.

Collected blood, urine or sputum from patients to perform routine laboratory tests.

Observed strict confidentiality and safeguarded all patient-related information.

Answered patients' calls to determine how to assist. Monitored infection control procedures to verify facility-wide health and safety.

Provided behavioral and emotional support and closely supervised patients suffering from dementia and Alzheimer's.

Communicated effectively with patients and loved ones to explain diagnoses, treatment options and procedures.

Delivered high-quality direct and indirect nursing care to up to [Number] patients per day.

Educated clients, patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management. Assembled and used catheters, tracheotomy tubes or oxygen suppliers. Prepared patients for examinations, tests or treatments and explained procedures.

Evaluated nursing intervention outcomes by conferring with other healthcare team members.

Administered prescribed medications or started intravenous fluids, noting times and amounts on patients' charts.

Evaluated patient care procedural changes for effectiveness and made necessary adjustments.

Administered prescribed medications and started intravenous fluids to address patient symptoms and underlying etiologies. Directed implementation of improved patient care and documentation methods and procedures to achieve quality objectives. Provided pre- and post-operative nursing care.

Collected biological samples for routine laboratory testing to assist diagnostic processes.

Collected biological samples from patients and performed routine lab tests to support diagnosis.

Prepared or examined food trays for conformance to prescribed diet. Connelly Trade Tech. School Pgh,Pa.

Some College (No Degree) in Nursing

CCAC (South) Pgh,Pa.

Some College (No Degree) in Nursing

Education and Training

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