Security Representative Recovery Specialist
Resume:
Tanielle Hagamin
Waterford Works NJ. 08089
Email: ********@*****.***
November 2020- 2021 COVID-19 Case Investigator / Contact Tracer
The case investigator is responsible for contacting people with laboratory confirmed, probable, and, and suspected diagnoses COVID-19 and providing health education and guidance in order to interrupt ongoing disease transmission.
Objective: I held my job position as a Case Investigator/Contact Tracer Contact tracers use clear protocols to notify, interview, and advise close contacts to patients. Case Investigator must be able to conduct a conversation-base investigation (as opposed to reading a script or data collection form) to obtain.
Job Specifications/Qualification:
. Ability to communicate and collaborate effectively with a variety of professionals
. Strong interpersonal, communication, and organizational skills
. High School diploma or equivalent
. 1-3 years’ experience in a medical center or community health care settings
. Computer literate
. Working Knowledge of medical terminology
Employment History:
May 2016-2019 Cam-Care Health Corporation
Generates a daily report of outstanding orders in the beginning and the end of the day
Maintains an electronic tracking desktop
Tracks one hundred patients orders per day within the 6 month probationary period
Tracks patients orders in CPS and completing orders in I2I
Tracks routine lab orders weekly to ensure completion within 3 months after the orders was given
Notifying the provider via his/her desktop the status of an order that has not been completed within the designated time and await instructions
Performs other duties as assigned
2013-2015 Paths LLC Financial Counselor/Hospital & Social Security Representative
Responsibilities included working with NJ Medicaid & Social Security deal professionally with patients in an office/hospital setting. Must have exceptional customer service skills and excellent verbal and organizational skills.
2012-2013 MRS BPO LLC Recovery Specialist
Exercise the highest level of professionalism in the recovery of money to achieve monthly. Requires a team relationship with other departments such as administrative/accounting. High volume call experience.
2010-2012 Division of Developmental Disabilities Instructor/tutor
One-on one support for adults in their homes
Assisted with daily living skills
Assisted with money management
Provided transportation
2008-2011 Center for Family services
Residential Counselor
Enforced program rules and regulations
Provided transportation
Assisted clients with activates
Educated client about community resources
Taught money management strategies to client
Completed daily paperwork
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