Customer Service Kitchen Staff

MEGAN MCGOVERN

**** ****** ****, ********, **, **525 • 708-***-**** • ***************@*****.***

Fast-paced banquet events and casual-dining service, including multi-course meals and a complimentary bar, are both familiar to you. Successful at multitasking and planning in order to deliver accurate meals on time. Table setting knowledge

Customer service

Communication skills

Dining area cleanliness

Performance improvement

Wine service

Table setting

Cash Handling

Menu memorization

Food and beverage pairings

High School Diploma - 2018

Lyons Township High School North Campus - La Grange, IL Server - June, 2019 to September, 2019

Applebee's Grill + Bar - Hodgkins, IL

Kept an eye on guests for signs of intoxication and immediately alerted management. Kept up to date on the menu and special offers, recommending specific items based on customer preferences and food allergies. Greeted regular customers and maintained relationships with them. Server - September, 2019 to January, 2020

Outback Steakhouse - Orland Park, IL

Kept up to date on the menu and special offers, recommending specific items based on customer preferences and food allergies. Maintained table settings by promptly and courteously removing courses, replacing utensils, and refilling beverages. Worked closely with managers and kitchen staff to provide excellent, up-to-date customer service. Server - January, 2021 to Present

Cooper's Hawk Winery & Restaurant - Burr Ridge, IL Kept up to date on the menu and special offers, recommending specific items based on customer preferences and food allergies. Was frequently complimented by customers for going above and beyond my normal responsibilities. Kept an eye on guests for signs of intoxication and immediately alerted management. Maintained table settings by promptly and courteously removing courses, replacing utensils, and refilling beverages. Kept a high level of cleanliness and sanitation.

Worked closely with managers and kitchen staff to provide excellent, up-to-date customer service. Double-checked meal contents against orders to avoid delays by addressing and correcting issues as soon as possible. SafeServ Certified: Food Handler

SafeServ Certified: Basset

Professional Summary

Skills

Education

Work History

Certifications

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