Sarah Pence
225-***-**** *************@*****.***
Profile
Friendly and engaging team player and leader, able to inspire staff to perform their best. Detail oriented and experience individual. A multi-tasker who excels at staff training with a record of inspiring great customer service and satisfaction. A master in the art of upselling.
Experience
AMAZON FULFILLMENT CENTER ASSOCIATE AMAZON JANUARY 2022-CURRENT
·Performs all work in accordance with established safety procedures.
·Resolves routine problems
·Works under minimal supervision.
·Responsible for the processing of orders and shipments according to company policies and procedures.
·Duties and tasks are frequently routine.
·Read and comprehend job orders.
·Assisting in stocking the salesfloor as assigned.
MAJOR SALES ASSOCIATE COSTCO WHOLESALE MAY 2020-DECEMBER 2021
·Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
·Arrange new merchandise with signage and appealing displays to encourage customers by making personal connections.
·Worked with fellow sells team members to achieve group targets.
·Answered incoming telephones calls to provide store, produces and services information.
·Build and maintained relationships with peers and upper management to drive team success.
·Sold various products by explaining unique features and educating customers on proper applications.
·Coached team members security risks and loss prevention to aid in mitigating store theft.
·Negotiated and closed deals with minimal oversight.
·Cashier trained, frequently assisted the front end of the store when an extra cashier was needed.
SERVER/HOSTESS/TRAINER APRIL 2018-APRIL 2020
·Interact with guests by telephone and in person.
·Provide information about services.
·Take as well as enter orders
·Resolves customer complaints.
·Collect payments
·Daily use of multiple line phone system.
ADMINISTRATIVE CORDINATOR GREYSCALES LLC JANUARY 2018- DECEMBER 2019
·Established and preserved a client based through customer service and exemplary standards of home renovations.
·Execute work in a timely and cost-effective manner under direction of the owners.
·Responsible for hiring outside contractors, further delegating job duties.
·Established and retrained detail-oriented scope of work and financial records.
CONTRACTOR’S ASSISTANT PROPER MAINTENANCE JANUARY 2014-FEBRUARY 2018
·Assisted skilled workers with construction projects in all phases of rough and finished carpentry.
·Cut out materials to specific sizes for installation using power saws and tile cutters.
·Loaded and unloaded building materials used for construction.
·Completed tear-down of existing structures and prepared for new construction.
·Applied caulk, sealants, and other agents to install surfaces.
·Provided accurate measurements and estimates for all projects.
·Consistently assumed additional responsibilities and worked extended hours to meet project deadlines.
Education
IN PURSUIT OF BACHLORS DEGREE IN CREAVTIVE WRITING AUGUST 2021-CURRENT UNIVERSITY OF ARIZONA, TUCSON, AZ
ASSOCIATES IN LIBERAL ARTS IN CREATIVE WRITING MAY 2020 BATON ROUGE COMMUNITY COLLEGE, BATON ROUGE, LA
Skills & Abilities
·Proficient in Google, Word, Excel, Microsoft.
·Excellent communication skills
·Self-motivated and Ambitious.
·Strong organization skills.
·Customer and Personal Service.
·Poised under pressure
·Fun and energetic
·Ability to multitask
·Consistent leadership skills
·Active Learning
Activities and Interests
Creative writing, journaling, reading, poetry, music.
Projects
Chocolate Tulips— Poetry Book, published in August 2018.
Pineapple Heart— Second Poetry book. This will be my second published work.
References
Cameron Porter (Major Sales Supervisor)
Cell: 616-***-****
Victor Pence (Manager of Proper Maintenance)
Cell: 225-***-****
Mary Bradley
Cell: 225-***-****