Collections Specialist Front Desk
Resume:
Connie Cox
Flower Mound, TX 75028
******@*****.***
Dynamic, goal oriented, tenacious, professional courteous demeanor, willing to work hard and learn new strategies for the growth of the corporation. Expect new challenges every day.
Summary of Qualification
8+ years’ experience in Financial and Office Management
Well-organized and self- motivated
Proven collection expertise
Strong ability to research and process necessary information
Excellent communication skills working effectively and clearly with customers
Customer Service Focused
Time punctual with flexibility
Current: DFW Collision 817-***-**** Sherry Drehobl
Grapevine, TX 6/22-2/23
• Processed invoices for Texas Toyota, Grapevine Ford, and Vandergriff while assisting front desk as first line of communication to Customers,Vendors and Insurance Companies.
2017-2021 Leased Apartment Homes for multiple management companies in Lewisville, Carrolton, Denton and Flower Mound. Contacts available.
Ally Financial - Lewisville, TX 12/2013-6/2017
• Worked with the Loss Mitigation Team to decipher if and when a car title could be released to the customer.
• Processed contracts for multiple lenders
• Positioned banks to develop portfolio analysis
• Present conclusions and solutions in forums that include executive decisions.
• e.g. Bank of America, Wells Fargo, Chase, Capitol One
McKesson Pharmaceuticals, Carrollton, TX 2/2001-6/2013
A/R Collections Specialist
Analyzed credit information in order to determine risk involved in lending money
Performed special projects as assigned by Management
Maintained ongoing communication with drug providers to ensure compliance
Monitored payment schedules, renegotiated payment schedules, established a correspondence with the sources to locate debtor
Education: Leonard-Hawes Real Estate School: (part of Kaplan) Dallas, Texas 75244
Law of Contracts, Law of Agency, Real Estate Math, Art of Negotiation
NACM of North Texas: National Association of Credit Management
Successfully completed intensive business course of time management, demonstrating a commitment to personal and professional development growth.
Computer Skills: Office Package: Microsoft Excel, Word, PowerPoint, And Outlook, Operating Systems: Windows XP, Windows Vista, knowledge of QuickBooks, AMSI, Safe Rent, SAP, Core Logic, Yardi, One-site / Real Page
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