Prabhakur Bakee

**** ******** *****, ***********, **, L4Z 4K2

Tel: 905-***-**** E-mail: advynj@r.postjobfree.com

Highlights of Qualifications

Perfectly bilingual English and French (written and Oral)

More than 4 years’ experience in Customer service

Good communicator and problem solver

Computer skills: Word, Excel, Power Point, and Internet

Relevant Skills

Customer Service

Responded to customer inquiries by phone, e-mail, investigated complaints regarding goods, services and policies, arranged for refunds, exchange and credit for returned merchandise, handled cash.

Sales

Promoted sales to existing clients, identified, and solicited new and potential clients quoted prices, signed contracts, completed sales, and informed customer of delivery dates and supervised sales activities of other sales staff.

WORK HISTORY

June 2013- Feb 2021: Travel counsellor (Ontario Tourism)

Answer callers about availability of camping sites in Ontario parks, fees, and transfer to reservation.

Advise callers on scenic routes and suggest alternative routes to their destinations.

Advise on events, accommodations, adventures, and packages in Ontario

Reply to emails and send brochures of Ontario to would be visitors to Ontario

Provide weather reports.

Jan 2013-March 2013: assembler with DANA XL (Oakville)

Picked core plates and fins and stack them in a frame run in furnace and removed frame

Checked for any leakage

Inserted hoses and checked again.

Packed and sent for spray painting.

Sept 2012-Dec 2012: Clerical Support with CTDI (Oakville)

Received parts from communications companies

Scanned them to the system to keep inventories

Order picking parts whenever needed to be sent to customers.

Feb 2012-June 2012: Order picker with UPS (Oakville)

Constructed boxes for different Johnson and Johnson products

Packed and labelled boxes

Constructed display panels

Nov 2011-Jan 2012: Order picker with ACI brands (Oakville)

Picked order from list

Checked and counted sunglasses and sent them to packing section

Wrapped skid and assembled display panels.

July 2009- March 2010: Clerical support with Xerox (Canada)

Received boxes from government agencies; checked them against the box manifest.

Checked folders, removed objects that cannot be scanned, counted pages, restored documents

Scanned documents; indexed them and Quality Controlled images.

Jan 2008-May 2008-Merchandiser@Cana imports (Etobicoke)

Picked products from store and checked for specific information

Placed products on shelves according to plan-O-gram

August 2007-Jan 2008: Order picker with Molson (Mississauga)

Picked orders from computer generated list, checked for size, color and other specifications

Packed the completed order, checked, and sealed box

Scanned box, entered weight, generated mailing address, stuck packing list and freighted packet as per the requirement of customer (e.g., regular, rush order or air shipment)

Loaded packets on skid, proceeded with shrink wrap and loaded on trailer

Education:

High School graduate from Cambridge and London University (UK)

Bachelor of Science in Botany, Zoology and Chemistry (Punjab University, India)

Bachelor of Education (Tyndale University and Seminary, Canada)

Hobbies: Hydroponics, Chess, photography, Community service.

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