Summary
Experience concentrated in Sales and Management, with exposure to Purchasing, Procurement, and Inventory Control.
** ***** ** ***** **********, with 10 years of management experience, including a mid-level position. Skills
Sales and Customer Service, Management and Leadership, Inventory Control, Shipping and Receiving Education
US Navy
Aviation Structural Mechanic
Bailey Technical School
Diesel Mechanic
Robert E. Lee High School
Diploma
Experience
Peterson Plumbing Montrose, CO
05/2022 - 03/2023
Developed and presented service leads for plumbing install needs. Contributed to the company's growth strategy by establishing new clients for the district. The Home Depot Grand Junction, CO; Katy, TX; Porter, TX Sales Associate 11/2017 - 05/2022
Built rapport with clients by providing quality customer service and problem solving for Plumbing, Electrical, and Fastener needs.
Trained new associates product knowledge and company procedures. Awarded Quarterly Merchandising Associate and received numerous outstanding Service Awards. Standard Hardware Houston, TX
Branch Operations Manager 05/2005 - 09/2016
Designed and implemented a project management methodology and fastener technical assistance that increased customer retention and new national and international accounts. Worked with departments across the company, including quality control and project management, in developing bids and pricing, reducing overhead costs and increased sales. Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and warehouse and efficiency of company operations. Controlled and tracked inventory reducing overhead costs and increasing sales. Provided exemplary customer service to customers who requested price quotes, asked about product information, or confirmed stock availability; handled all customer concerns and complaints and ensured they were addressed. Douglas Richey
281-***-**** **********@*****.*** Montrose, CO