TIA CARPENTER
Plano, TX *****
************************@***********.***
Join a growth driven organization that delivers high value by helping clients embrace and benefit from my sales and fulfillment talents. Develop and grown in an environment that provides responsibility and reward for initiative success, focused on sales management, client experience and superior team management. Work within and help grow a cohesive team that is specialized, but benefits from my abilities at the intersection of sales, customer experience and team performance. Work Experience
Executive Assistant to CEO
Ranch House
January 2018 to April 2022
• Cash handling and day to day operations.
• Responsible for social media platform of country western honky tonk that is family owned and has been in business for 28 years.
• Responsible for owners personal social media platforms, fielding and responding to emails.
• Bar inventory and cost management control, pay roll, tip allocation.
• Discuss with owner about bands to book & private parties. Leasing Manager
Adams LaSalle Realty, LLC - Frisco, TX
January 2017 to December 2018
• Demonstrated apartment homes to prospective residents
• Processed lease paperwork for approvals, input work orders, communicated effectively with vendors.
• Respond for “move in” ready appearance.
• Planned resident activities.
Director of Events and Catering Sales
Harder Concepts - Plano, TX
January 2016 to December 2017
Successfully developed a catering division for company.
• Designed all catering promotional products and created catering menu.
• Increased sales for all restaurant concepts.
• Ensured all orders were executed with 100% accuracy and quality of product and presentation was on par for representation of each restaurants concept.
• Demonstrate food shows for potential clients.
• Book and coordinate all events to include; meet and greets, private parties, cocktail hours, college football championship team pre/post game parties with attendance over 5000.
• Corporate clients included JCPenney, Toyota, FedEx, Mary Kay and Golden Living.
• Update social media platforms.
Director of Catering
Café Express - Plano, TX
January 2013 to December 2015
Increased catering sales 289% in 4 months.
Remained top producing location in catering sales.
Awarded Catering Director of 2014.
Obtained groundbreaking ceremony for FedEx.
Produced catering sales through marketing efforts, competitor research and networking.
Implemented training for delivery/catering team to execute proper procedures and display of catering.
Demonstrated food presentations to prospective clients.
Represented company at trade shows to gain prospective corporate companies. Restaurant Manager
Torchy's Tacos Dallas - Dallas, TX
January 2011 to December 2013
Launched two new locations in record time.
• Training Manager
• Fueled organizations customer comments and recommendations through electronic media outlets by more than 1000%
• Cash handling and day to day operations; new hire paperwork, payroll, allocated tip share.
• Managed daily team of 18-23 team members.
• Responsible for sales growth, food and bar inventory and cost management for location exceeding weekly sales over
$80,000.
• Facilitated local store marketing and implemented catering program; which included a live on air radio show with The
Drew Pearson Cowboy Show and sponsors for Make a Wish Toy Drive. Nursing Assistant
Doctors Hospital - White Rock Lake
January 2011 to December 2012
• Assisted with ambulation and mobilization of patients.
• Assisted with person hygiene and daily activities of patients.
• Helped with feeding and bathing when necessary, bed transfers.
• Also provided emotional and support services for families when needed.
• Observation played a big role in my position as I was with patients the most and was key in patients mood changes.
Vitals, weight changes, diet changes, watching for signs of bedsores, discomfort or pain; these were all part of my observations.
Assistant Manager
Milestone Management Plano - Plano, TX
January 2010 to December 2011
• Increased resident renewals 63% in 3 months.
• Closing ratio averaged 93% monthly. Company goal was 85% or higher.
• Received company's highest level award for a "secret leasing shopper" 4 times.
• Awarded Sales Director of the Quarter 3 times.
• Demonstrated apartments homes to prospective clients.
• Processed lease applications, qualified prospects, input work orders, maintained effective communication with vendors.
• Responsible for "move-in" ready appearance of property and apartment homes.
• Maintain superb curb appeal.
Assistant Manager
Fairfield Residential - Plano, TX
January 2007 to December 2010
• Processed monthly rent and utilities for 470 unit property,
• Responsible for month end close out of property finances.
• Awarded bookkeeping quarterly bonus for low delinquency.
• Maintained weekly market survey of comps.
• Toured property with prospects
• National Peer nominated award recipient: “Fairfield’s Rising Star” award. Education
Bachelors in Health Science
Professional Career Institute - Richardson, TX
2010 to 2012
Skills
• Caregiving
• Presentation Skills
• Event Planning
• Cost Management
• POS
• Profit & Loss
• Bookkeeping
• Budgeting
• Catering
• Restaurant Management
• Payroll
• Administrative Experience
• Office Management
• Personal Assistant Experience
• Management
• QuickBooks
Certifications and Licenses
CNA
CPR Certification