Customer Service Sales Representative

BRENDA NELSON

****************@*****.*** 248-***-**** Oxford, MI 48371

Summary

have a history of working with of all ages. I've been the owner of my own small business Brenda's child care for 7years, as well worked in advertising sales and service. I've worked with children, but I've also worked

closely win for ther porents.'ve been an assistant to raising precious lite people when parents are away in their own home as a in home nanny. This takes skill, confidence, trust and experience.

I've sold advertising to small businesses of all types face to face. I've done telephone sales, follow up & customer service. . Over the years I've become a reliable risk free employeel I'm polite and professional and have a cheerful disposition.

Skills

Creative Thinking

Critical Thinking

Verbal and Written Communication

Dependable and Responsible

Good Decision Making

Small Business Sales Transactions

Appointment Setting

Appointment Scheduling

Experience

Private Nanny Katie Anticic - Rochester Hib, MI 05/2017 - 01/2022

rrepared nuintious meals. cleaned laundry. and sanitized ody areas

• Aided with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.

Monitored indoor and outdoor playtime by guiding activities while watching for dangers.

Sparked creativity and imagination by teaching children new ideas each day.

ronsoorted cricren to and trom school extro-curcuior octvitos one proy-colos.

Family Nanny Heather & Bill Thomas - Rochester Hills, MI 03/2014 - 03/2017

Prepared nutrtious megis. cieoned launor. and sanitized oly areas

Created nurturing, safe environments to promote emotional, social, and intellectual growth.

Aided with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.

Bathed and dressed babies, changed diapers and prepared bottles and feeding equipment.

Regulated children's schedules to balance rest, leaming and play.

Followed routines to foster stability and structure in children's lives while parents were away.

Family Nanny Angela & Steve Mccauslin - Rochester Hills. MI 03/2009 - 03/2014

Preocred nutrtious megis. cleaned laundr. and sanitized oly areas

Createa nurturina, sale environments to promote emotional, social, ana intellectual grown.

Followed routines to foster stabiily and structure in children's lives while parents were away.

transported children to and from school extra-curcular activities and play-gores.

Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.

• Assisted children with completing homework and special assignments to improve academic performance.

Advertising Sales Representative Community lifestyles Newspaper - Rochester Hills, MI 03/2005 -

03/2009

Prospected and cold-called customers to develop new sales leads.

Helped customers design and layout spec ads.

Presented engaging media packages and advertising options to prospects.

Upsold advertising packages and options to customers by making outbound

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