Tara McRae

Administrative Specialist

Cincinnati, OH 45237

advymi@r.postjobfree.com

+1-513-***-****

I love to work hands on. Listening is one of my best attributes. I would be an asset to any company as I can adapt well to new environments and I work very well with others. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Owner/Operator

Royalty Cleaning and Contracting LLC. - Cincinnati, OH January 2021 to Present

Royalty Cleaning does apartment turn overs for new residents we offer trash removal and primary to deep cleaning in homes and apartment units we offer ground keeping for apartment complexes and maid service for private residences. My 3 son handle the physical aspects of the job. I procure contracts I also do Payroll and Accounting.

PBX Operator

Mercy Health - Cincinnati, OH

September 2020 to December 2020

Switchboards operator for 3 Mercy Hospitals in Toledo, Ohio Billing Specialist

Charter Communications Corporate - Cincinnati, OH

February 2020 to July 2020

Take inbound billing calls from charter brighthouse and spectrum customers. Bill adjustment, take bill payment and set up auto pay or pay graces, added TV content or internet or phone service to a customers current service or send out equipment for self installs at the customers home without a technician coming out.

Owner/Operator

Sugah Babies Boutique - Cincinnati, OH

March 2011 to April 2020

I catered Bridal Showers. I provided formal and informal meal selections, I also Baked and provided desserts such as cakes,cookies and pastries.

Administrative Assistant/Receptionist

Express Employment Professionals - Cincinnati, OH

September 2019 to January 2020

I had to take inbound and outbound calls, maintain a switchboard, take messages, greet the public and prospective clients and business affiliates, receive mail and packages, alpha numerical and data entry Education

Associate's degree in Applied Business

Southwestern Business College - Cincinnati, OH

April 2003 to May 2005

Skills

• Administrative Experience (10+ years)

• Clerical Experience (10+ years)

• Cold Calling (10+ years)

• Multi-line Phone Systems (1 year)

• Personal Assistant Experience (10+ years)

• Front Desk (10+ years)

• Phone Etiquette (10+ years)

• Microsoft Word (5 years)

• Event Planning (5 years)

• Microsoft Excel

• Data management

• Customer service

• Basic math

• Negotiation

• Office Management

• QuickBooks

• Office Administration

• Data Entry

• Typing

• Human resources

Assessments

Customer Service — Familiar

September 2020

Identifying and resolving common customer issues

Full results: Familiar

Administrative Assistant/Receptionist — Proficient September 2020

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Verbal Communication — Proficient

October 2020

Speaking clearly, correctly, and concisely

Full results: Proficient

Administrative Assistant/Receptionist — Proficient September 2020

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Customer Focus & Orientation — Proficient

October 2020

Responding to customer situations with sensitivity Full results: Proficient

Medical Terminology — Completed

September 2020

Understanding and using medical terminology

Full results: Completed

Data Entry: Accuracy — Proficient

October 2020

Entering data quickly and accurately

Full results: Proficient

Call Center Customer Service — Completed

October 2020

Applying customer service skills in a call center setting Full results: Completed

Written communication — Familiar

March 2022

Best practices for writing, including grammar, style, clarity, and brevity Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

My latest position has been First Assistant Manager in Retail..

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