Tara McRae
Administrative Specialist
Cincinnati, OH 45237
********************@***********.***
I love to work hands on. Listening is one of my best attributes. I would be an asset to any company as I can adapt well to new environments and I work very well with others. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Owner/Operator
Royalty Cleaning and Contracting LLC. - Cincinnati, OH January 2021 to Present
Royalty Cleaning does apartment turn overs for new residents we offer trash removal and primary to deep cleaning in homes and apartment units we offer ground keeping for apartment complexes and maid service for private residences. My 3 son handle the physical aspects of the job. I procure contracts I also do Payroll and Accounting.
PBX Operator
Mercy Health - Cincinnati, OH
September 2020 to December 2020
Switchboards operator for 3 Mercy Hospitals in Toledo, Ohio Billing Specialist
Charter Communications Corporate - Cincinnati, OH
February 2020 to July 2020
Take inbound billing calls from charter brighthouse and spectrum customers. Bill adjustment, take bill payment and set up auto pay or pay graces, added TV content or internet or phone service to a customers current service or send out equipment for self installs at the customers home without a technician coming out.
Owner/Operator
Sugah Babies Boutique - Cincinnati, OH
March 2011 to April 2020
I catered Bridal Showers. I provided formal and informal meal selections, I also Baked and provided desserts such as cakes,cookies and pastries.
Administrative Assistant/Receptionist
Express Employment Professionals - Cincinnati, OH
September 2019 to January 2020
I had to take inbound and outbound calls, maintain a switchboard, take messages, greet the public and prospective clients and business affiliates, receive mail and packages, alpha numerical and data entry Education
Associate's degree in Applied Business
Southwestern Business College - Cincinnati, OH
April 2003 to May 2005
Skills
• Administrative Experience (10+ years)
• Clerical Experience (10+ years)
• Cold Calling (10+ years)
• Multi-line Phone Systems (1 year)
• Personal Assistant Experience (10+ years)
• Front Desk (10+ years)
• Phone Etiquette (10+ years)
• Microsoft Word (5 years)
• Event Planning (5 years)
• Microsoft Excel
• Data management
• Customer service
• Basic math
• Negotiation
• Office Management
• QuickBooks
• Office Administration
• Data Entry
• Typing
• Human resources
Assessments
Customer Service — Familiar
September 2020
Identifying and resolving common customer issues
Full results: Familiar
Administrative Assistant/Receptionist — Proficient September 2020
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Verbal Communication — Proficient
October 2020
Speaking clearly, correctly, and concisely
Full results: Proficient
Administrative Assistant/Receptionist — Proficient September 2020
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Customer Focus & Orientation — Proficient
October 2020
Responding to customer situations with sensitivity Full results: Proficient
Medical Terminology — Completed
September 2020
Understanding and using medical terminology
Full results: Completed
Data Entry: Accuracy — Proficient
October 2020
Entering data quickly and accurately
Full results: Proficient
Call Center Customer Service — Completed
October 2020
Applying customer service skills in a call center setting Full results: Completed
Written communication — Familiar
March 2022
Best practices for writing, including grammar, style, clarity, and brevity Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
My latest position has been First Assistant Manager in Retail..