Senior Account Manager

Brandon W. Good

Nashville, TN Remote ************@*****.*** 423-***-****

PROFESSIONAL SUMMARY

Brandon is a dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Brandon is a strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Brandon is a collaborative and strategic team leader with a robust background in customer relationship management.

CORE COMPETENCIES

•Diversity, Equality, and Inclusion

•Product Management

•Consulting

•Strong Organizational Management

•Time Management

•Relationship Builder

•Quickly Adaptive

•Strong Project Management

•Constantly Learning

•Analytical Skills

•Critical Thinking

•Negotiation Skills

•Planning, Organizing, and Coordinating

•Self-motivator

DELL EMC Nashville, TN 11/2021 – Current

Account Manager

•Responsible for discovery, qualifying, and selling complex data center solutions as well as cloud and cyber security. Too much to list here please feel free to ask for more details.

•Coordinate sales meetings with customers, partners, and alliance teams.

•Demonstrate the value of Dell enterprise products and services utilizing industry and market research, proof of concept, and ROI analyses

•Identify programmatic opportunities and execute a successful sales strategy

•Coordinate sales meetings with customers, partners, and alliance teams.

•On top of being an Account Manager I took time to mentor and train new hires during their classes. I covered best practices, easy questions that will reveal more, how to ask for the business, quoting, pricing negotiation, etc. I was asked by the training teams to join their calls and go over these with the new hires because I had shown success and that what I do produces results.

DELL EMC Nashville, TN 02/2019 – 10/2021

Technical Sales Representative – Data Center Solutions Specialist

• Understand the Dell Technologies portfolio and explain how complex multi-faceted solutions will benefit the overall business of the customer

• Provide expert guidance and direction to the core Sales team by utilizing strategic probing to identify, evaluate and recommend highly complex alternative technology solutions

• Achieve or exceed targets by selling solutions and developing strong relationships with our partners and distributors

• Execute sales campaigns accurately and promptly

• An in-depth understanding of IT technology products and services

• Good analytical, decision-making and organizational skills

• Clear communication skills, both verbal and written, and solid customer relationship skills

Chef’s Deal Restaurant Equipment Nashville, TN

Internet Sales Manager 05/2017 – 08/2018

•Manage internet sales platforms (eBay, Amazon, and our website) along with customers’ needs.

•Manage social media/marketing and making it fun for customers to watch.

•Process all internet orders and arrange shipping.

•Order all parts/ replacement parts needed for equipment.

•Build customer relationships with businesses to improve sales.

•Delivery of equipment/loading of trucks when necessary

•Reaching new clientele and quadrupling sales within 5 months and keeping the growth rate going

IMCG Nashville Nashville, TN

Dispatcher 08/2016 – 05/2017

•Schedule and plan all driver routes and locate empty containers on-route.

•Develop delivery routes and maintain contact with drivers throughout the day.

•Monitor any sudden route changes or road construction issues and work with drivers to establish new routes for timely deliveries.

•Act as a communication liaison through the two-way truck radio system and answer incoming phone calls from drivers on the road.

•Cultivate strong relationships with drivers and customers to reduce the stress that comes with last minute schedule changes

HCA/Parallon Nashville, TN

Data Analyst 08/2014 – 05/2016

•Monitor and resolve accounts in DWT-including submitting appeals, including opening or responding to eRequest

•Coordinate with insurance companies to ensure appropriate and timely resolution of denials.

•Work directly in eTran to submit appropriate financial transactions.

•Ensure open denials have appropriate denial codes and are coded correctly for workflow and follow-up.

•Build relationships with other departments within the SSC to communicate escalations to prevent aging delays.

U. S. Coast Guard

Petty Officer First Class 06/2006 – 06/2014

•Established and implemented Standard Operating Procedures to overcome previous financial mismanagement at multiple units.

•Managed all galley operations and personnel.

•Ran 7 different galleys and corrected operations and finances for 30+

•Provided training and development for up to 200 officers per each incoming unit.

•Coordinated with contractors to ensure timely arrival of all supplies for delivery of new Coast Guard Cutter

•Oversaw management of $400,000.00+ annually encompassing all galley/cutter inventory and equipment

•Maintained an impressive zero errors throughout 96 monthly inspections.

•Organized special event catering including a Nationally televised Coast Guard event.

•Competed in Military Iron Chef challenge.

•Achieved rank of E6 in only 4 years

EDUCATION

South Haven High School Diploma Springfield, TN

Strayer University Business Administration Nashville, TN

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