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Master Scheduler Customer Support

Location:
Dublin, CA
Posted:
March 16, 2023

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Resume:

Summary:

** ***** ********** ** *******-driven supply chain, production control with strong inventory management skill; extensive experience managing large complex SCM activities. Planning input to support master production schedule. Key responsibilities include data analysis, resource planning, scheduling production line, rescheduling, prioritizing orders and expedition of orders from suppliers and manufacturing departments.

Allergan Aesthetics an AbbVie company

Sr. Production Planner/Service Spare Parts Specialist April 2020 to present.

Opened and managed service orders reviewed and verified completion of service reports.

Responsible for scheduling the usage of production materials to ensure optimal levels.

Experience of workload planning, ideally gained in a Logistics related service environment.

Production, Service and/or Spare Parts functional experience

Translate forecasts and dependent demand into achievable MPS using defined planning parameters which support the business objectives.

Co-ordinate Spare Parts deliveries on site, on time, for service related activities

Weekly monitor consumption of demand plan and make adjustment, prioritize operations based on shortages and place purchase orders.

Utilize MS Excel and SAP to develop Demand plans to maximize business targets (Service, Inventory, Advanced replacement Fulfillment)

Plan and forecast components to support refurbishment and service after product EOL.

Mizuho Osi – Union City CA

Service / Refurbished Planner August 2019 to March 2020

Responsible for on time service sales orders at 96% or higher

Track and expedite any material shortages or other problems that affect FRU production plan or Customer support.

Plan and schedule work orders to meet customer requested delivery dates.

Identify and provide recommendations for planning methodologies and SAP process changes that could be utilized to enhance service operational and performance.

Manage Strategical planning of refurbished materials in place of new to support cost reduction.

Analyze requirements and plan service orders and other scheduled activities.

Monitor and publish service material reports to track trends and develop support strategies.

DMP/IMPAKT – Celestica Co. Burlingame, CA

Master Scheduler/Planner (Contract) Dec 2018 to August 2019

Responsible for production loading and on-time performance for customer sales orders

Monitor customer requirements and load into Epicor, perform ongoing schedule maintenance.

Gathers forecast and constrained Sales and Operations Planning data and analyzes information to develop a valid production plan and an achievable master schedule for the facility.

Ensure Clear-to-Build checklist is updated in timely manner are available to meet the requirements of the proposed Production Schedule for new sales order.

Chair daily shipping and production orders meetings to review and update master schedule.

Re-plan and update material requirements due to changes dictated by engineering change orders. Help determine affectivity of engineering change orders, taking into an account the cost of inventory on hand, in production, and/or on order.

Sunlink Corp. San Leandro, CA

Business Analyst/Planner (Contract) Jul 2017 to November 2018

Responsible for production loading and on-time performance for customer sales orders.

Followed job through all phases of production to ensure customer schedule was met.

Lead monthly Sales and Operations Plan process working with Operating Teams to ensure seamless execution of the company's operational plans

Perform data modeling for materials shortages/discrepancies and production flow thru the factory to keep build plan on schedule.

Expedited all new and existing open sales orders to ensure that component supply needed is made available to customer job sites.

Established a weekly critical stock out communication process to Marketing, Logistics, and Sales

Jabil Circuit Inc. San Jose, CA

Master Scheduler / PLM Data Analyst Mar 2013 to Oct 2015

Responsible for production loading and OTD for entire plant.

Execute weekly capacity model analysis with Jabil Capacity model. Ensure equipment and resources are available to meet the requirements of the proposed Production Schedule.

Plan according to customer priorities, process requirement (setup, cycle times, batch requirements, any tooling or fixture constraints, and expected yields) and constraint process management (minimize set up and changeover times)

Ensure Clear-to-Start (CTS) checklist is updated in timely manner are available to meet the requirements of the proposed Production Schedule.

Serve as customer interface for Engineering Change (Internal and External), Deviation and MCO (AML change), provide customer respond with subject pertaining.

Create new part numbers for assemblies or sub-assemblies according to corporate SAP parameters and extend all the required SAP views as necessary.

Coordinate and maintaining the ownership of the timely execution. Work with other functional group (ME, TE, Planner, Buyer, IC, BU and IE) to resolve obstacles for successful EC and deviation implementation.

Dreyer’s/Nestle Corp. Oakland/Bakersfield, CA

Finite Production Scheduler (Contract) Sep 2011 to Mar 2012

Utilized tools and systems to effectively balance inventory and improve on-time performance to meet business goals.

Worked to ensure accuracy and integrity of inventory/distribution optimization software model and data sources for each plant. Including production line configurations through IBM iLOG PPO.

CertainTeed Corporation, Fremont, CA Sep 2007 to Dec 2010

Regional WC Plant Master Scheduler

Responsible for managing production and project scheduling for all West Coast plants producing roofing products.

Tools to measure both inventory and service levels in aggregate and by ABC-Code (80/20 rule).

Worked to ensure accuracy and integrity of inventory/distribution optimization software model and data sources for each plant. This included production and production line configurations through iLOG Plant PowerOps (PPO)

Ability to utilize available tools, and systems to effectively balance inventory, customer service, and percentage on-time performance in support of business goals.

Additional responsibilities included leading a Six-Sigma effort to improve F.G. inventory turnover ratio (14-days supply or less) to minimize carrying costs and free warehouse spaces with an annual cost savings of $500,000.

Consistently applied Just-in-Time (JIT) manufacturing methodology as a way of managing manufacturing systems that could reduce waste, and lower cost, thus increasing profit.

Kelly-Moore Paints Co. San Carlos, CA May 2005 to Aug 2007

Corporate/Demand Planner

Issued monthly, quarterly, and annual project progress reports to Isolate any adverse trends and warn the project managers on time to take corrective actions.

Managed, developed, and disseminated all project reporting, PPTs by pulling/gathering data from various sources (Cognos/Stratum) and providing analyses to develop custom reporting.

Worked to develop and disseminate disaster recovery plan, standards formulation for cost-effective management, project budgeting/scheduling and controls for the largest privately-owned company.

Forecasted and planned seasonal promotions, which resulted in 100% in stock.

Tele Atlas, N.A., Menlo Park, CA Apr 1990 to Nov 2004

Master Scheduler - Project Analyst

Worked to define and document corporate customers specific requirements and marketing release expectations.

Provided management with monthly and quarterly profit and loss statements, charted measurement monthly and quarterly reports to generate and track departmental performance and resource utilization through SAP/PS, MS SafeSource, and other reporting applications.

Established and maintained oversight of project scheduling group, offshore production operations and production coordinators.

Produced navigational GIS database products, analyzed production efficiency, productivity levels and run rates.

Act as key liaison responsible for leading project co-ordination and communication with India production plants and third-party sub-contractor on project realizations, quality, and productivity

EDUCATION:

EVERGREEN VALLEY COLLEGE - SAN JOSE, CA

Some College 1988 – 1990

Specialized training:

APICS Detailed Planning/Scheduling; Master Planning of Resources 2007

Six-Sigma Green Belt 2008

TECHNICAL SUMMARY:

Operating Systems: MS Windows SunOS/Solaris UNIX, VAX/VMS

Applications: MS Office including Word, Excel, PowerPoint & Outlook; MS Project, Visio, Oracle 11i, SAP PLM, ECC, S/4HANA, Agile PLM, Arena PLM, MS Dynamics AX, TOMAX – Retail Net, Vantage 8, Epicor 9 & 10, SAP Business Client 7.0 and Salesforce

Analytics: COGNOS 8, Kinaxis – Rapid Response, Power BI

Languages/Rules: HTML & IBM ILOG PP0 v3.3

Certifications: SAP R/3 Certification



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