Call Center Hr Generalist
Resume:
Sarah Danae Blaszczyk
Human Resources Generalist/Recruiter/Business Development Specialist
**************@*****.***
Experienced Business Development Manager with over 18 years of experience in the Human Resources Department interested in a position within the Team Support department of your company. Proven experience and competency in Recruiting, Business Development, Generalist. Administration, and Management.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Financial Operations Generalist / Warranty Operations Manager (Contract)
Sole Consulting Group, LLC - Gibsonton, FL
May 2022 to July 2022
Assisted in the restructure of the Warranty Department for a large construction company. Worked with a team of Regional Construction Managers and communicated with the clients that we built for to schedule and close out warranty tickets.
Staffing Manager/ Recruiter
Randstad Office Professionals USA - Tampa, FL
July 2020 to May 2022
Staffing and Resource Manager, connecting with potential clients to assist with their recruiting needs. Recruited for clients, not limited to, onboarding, training and off-boarding. Recruited for an average of 15-20 clients monthly, with a hiring rate of 95% within the first week. Managed an average of 30-40 temporary and contract employees. Staffed for direct hire, temporary and temp to hire roles. Sourced talent with programs such as LinkedIn, InDeed, Monster, using Boolean searches to narrow more niche positions. Kept updated and accurate communication in the CRM database to make sure all KPI’s were met and exceeded. Primary roles included Executive, Human Resource, Entry Level Administrative, Finance, Hospitality and Healthcare. Completed multiple training programs to stay up to date on legal hiring procedures, sales and recruiting techniques.
HR Generalist / Business Development Manager
iPitCrew, LLC Knoxville, TN
January 2015 to July 2020
Remotely managed an online Business Development Call Center of 130 people nationally, promoted to HR Generalist. Worked with over 85 clients nationally, handling inbound and outbound calls and chats for clients nationally. Worked within their CRM's to help with answering any questions they may have. Assisted in uploading and updating their inventory their website, as well as scheduling their inventory to post on specific online sales platforms, throughout the day. Uploaded blogs daily on specific client websites, as well as many other tasks. HR, benefits, recruiting, onboarding, trainings and off-boarding, bi-weekly payroll, AP/AR, yearly and quarterly tax submittals, processed 1099’s/W2’s. Invoiced and performed collections on overdue accounts.
Business Development Center
Ferman Automotive Group
Tampa, FL
November 2013 to January 2015
Call center for the Ferman organization. Responded to email inquiries regarding vehicles, answered phones, set appointments with the appropriate dealership the client was interested in.
Owner
G & S Custom Contracting Gettysburg, PA
February 2008 to April 2013
Owned and operated a construction company with 30 full time employees, managed communities with over 200 subcontractors. HR, benefits, recruiting, onboarding, trainings and offboarding, bi-weekly payroll, AP/AR, yearly and quarterly tax submittals, processed 1099’s/W2’s. Invoiced and performed collections on overdue accounts. Managed DOT compliance, background checks, pre-hire and random drug tests.
Legal Assistant
Thomas Mills Law Frederick, MD
March 2003 to February 2008
HR Generalist
Computer Enhancement Systems Frederick, MD
June 1997 to March 2003
Office Manager promoted to Human Resources Generalist-Recruiter. Overall support to logistics, budgeting, payroll, all office administration duties and responsibilities. Recruiting for all positions within the company, office, and technician’s positions. Invoiced and performed collections on overdue accounts
Education
BA Paralegal Studies, Real Estate Finance
Pasco Hernando State College
Skills
•Business Development
•Financial Analysis
•Account Management
•Negotiation
•Tax Experience
•Financial Report Writing
•CRM Software
•Account Reconciliation
Certifications and Licenses Real Estate Finance Certificate August 2014 to Present
Certified to perform accurate real estate finance operations and title searching.
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