Promotions Director Health Coach

Lisa M. Goodman

515-***-**** ● ****.***********@*****.*** ●8704 Highland Oaks Drive, Johnston, IA 50131

Wellness Director

Summary: Progress-driven professional with 25+ years of experience developing fitness and wellness programs. Effective leader able to build teams of dedicated personnel, create strong working relationships, foster strong community relationships, and maintain client satisfaction and retention. A leader, extensively trained and certified in a variety of modalities relating to wellness programing for individuals of all ages and capabilities. Extensive training as a Certified Intrinsic Health Coach.

Key skills:

Program Development & Direction ● Assessment & Care Planning ● Nutrition & Health Promotion ● Staff Supervision Public Relations ● Budget Administration ● Facilities/Equipment Maintenance ● Record Keeping ● Event Planning

Certifications & Professional Development

Nationally recognized Professional Certifications: NSCA-CPT, ACE Group Exercise Instructor, Pink Ribbon Pilates, Stott Pilates (Equipment & Mat Work), Certified Intrinsic Coach, Phlebotomist, AASDN Certified Nutrition Specialist, Red Cross CPR/First Aid/AED

Training: Phlebotomy, Stott Pilates Specialized Classes, TRX, Johnny G. Spinning, BOSU Ball, Water Aerobics, Senior Fitness Specialized Classes, Yoga (200+ hours), Silver Sneakers/Active Older Adults

Select Achievements

As Health and Fitness Specialist for Iowa Methodist Medical Center, was a key player in the acquisition of the Wellness Council of Iowa Gold Well Workplace Award.

Delivered significant contributions during tenure as Health Promotions Director with Greater Community Hospital: such as conceiving a group exercise program that grew to four satellite sites, implementing use of ergonomic screenings at local factories, and serving on various taskforces including Grant Writing Committee and part of an instrumental team that designed, raised funds, and managed the new community wellness center.

Increased offerings at YMCA Healthy Living Center by starting the Stott Pilates program including top-level mat and reformer classes for all populations. Became a strong profit center within three months of program introduction.

Telligen, West Des Moines, IA 2021–Present

Associate Health Coach

Provide competent and compassionate telephonic based health coaching based on assessing a client's current health condition, guiding and motivating and finding what motivates individuals to want to improve their health, and by implementing life style changes and setting SMART goals. Provide outreach calls to at risk candidates who meet criteria for metabolic syndrome coaching program. Success is defined by client retention of a measurable goal of 2 telephonic calls per quarter in addition to improved biometric markers and ineligibility for the program. Responsible for 400 plus member caseload. Provide wellness counseling services, document progress, and provide assistance on their health journey. Plan and execute internal monthly wellness lunch and learn consisting of a variety of health related topics.

Julie Hall LMT Massage & Pilates, Des Moines, IA 2020–Present

Pilates Instructor – Independent Contractor

Work as a private contractor providing personal training and Pilates to private clients and also small groups. Assist clients with meeting their health and fitness goals by working with them to devise a plan utilizing SMART goals.

Perform FMS as necessary as well as fitness tests. Guide them through their workouts including specific exercises that are best suited for them. Specialized training working with a niche market of clientele with special conditions including, but not limited to, injury recovery, obesity, Parkinson’s Disease, and cancer patients. Provide continuity of services resulting in extremely high client retention. Properly clean equipment, towels and facilities as expected..

Unity Point, Des Moines, IA 2015 – 2018

Wellness Coordinator, Wellness Services

Implement employee health and wellness programs for the leading health care provider in the Des Moines metro area: participate in the implementation and execution of annual biometric health screenings that averages more than 5,000 participants on the employee wellness side. Execute health coaching for Unity Point employees and others that are eligible to participate. Implement various types of wellness classes; assist with development and implementation of a wide variety of educational programs on various wellness topics specific to data obtained through aggregate reports as well as to the specific needs and desires of the workplace culture. Assist with development and implementation of biometric screenings and follow up programs and the corporate wellness side as needed.

John R. Grubb YMCA, Des Moines, IA 2014–2015

Member Engagement/Wellness Director

Hold dual role responsible for sustaining high levels of member engagement and retention as well as planning and executing wellness programs. Orchestrate outreach events and attend community meetings to attract new members. Design marketing pieces for wellness program offerings. Recruit, interview, hire, train, and manage Welcome Center and Child Watch personnel. Track staff certifications/training records to ensure credentials are consistently current. Maintain member database to monitor activities and support retention efforts. Preside over facilities and equipment to confirm safety and proper operation. Develop and administer budgets.

YMCA Healthy Living Center, Des Moines, IA 2010–2014

Healthy Living Coach

Fulfilled Wellness Coach, Group Fitness Instructor, Personal Trainer and Stott Pilates Specialist roles. Advised members on safe and appropriate equipment usage; supported and aided members in achieving their personal health and wellness goals; demonstrated proper exercise techniques and offered appropriate motivation to my colleagues as well as members. Gave informative health and wellness presentations for area businesses/organizations. Assisted with the coordination of Susan G. Komen Breast Cancer Foundation pilot program.

Urbandale Food Pantry, Urbandale, IA 2012–2014

Assistant Manager

Provided comprehensive assistance to the Director of a nonprofit organization serving hundreds of families per month. Trained and directed teams of volunteers and monitored day-to-day activities. Managed database and gave system-wide computer instruction. Completed SNAP applications for clients. Aided with Adopt-A-Family program comprising 130+ families.

Fitness Concepts, Urbandale, IA 1997–2008

Owner

Own/operate professional personal training company offering customized instruction within a fully equipped studio. Conduct Functional Movement Screens (FMS) and fitness assessments to determine individual needs and devise plans tailored specifically to clients’ wellness goals. Partner with Physical Therapists to design follow-up programs and support continuity of care. Teach fitness classes on contract basis for area companies including Stott Pilates, Yoga, and Core Conditioning.

Additional Experience

Iowa Methodist Medical Center, Des Moines, IA

Health & Fitness Specialist

Greater Community Hospital, Creston, IA

Health Promotions Director

Education

BS, Exercise Science, Iowa State University, Ames, IA

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