Management Specialist Resources Manager
Resume:
Machelle Molé MBA, BSM-HR, CEBS, CMS, QPA, QKA, RPA
Mobile: 317-***-**** Email: ********.****@*****.*** LinkedIn: https://www.linkedin.com/in/shelly-mole-mba-bsm-hr-cebs-cms-qpa-qka-rpa-07015575/ Qualification Summary
Analytical and solution-focused human resource professional with extensive experience in leadership, relationship management, employee relations, employee engagement, training/education, and employee benefit programs. Proven record of utilizing legislative knowledge and experience when consulting with employees, managers, auditors, financial advisors, advisory boards, trustees, executive teams, labor unions, and management. Education / Professional Credentials / Associations Master of Business Administration - Indiana Wesleyan University Bachelor of Business Management with a Specialization in Human Resources - Indiana Wesleyan University – Magna Cum Laude
Society of Human Resource Management - Member
Qualified Pension Administrator – American Society of Pension Actuaries Qualified 401k Administrator – American Society of Pension Actuaries Certified Employee Benefit Specialist – International Federation of Employee Benefit Plans Compensation Management Specialist – International Federation of Employee Benefit Plans Retirement Plan Administrator – International Federation of Employee Benefit Plans Professional Experience
Abode Healthcare - Indianapolis, Indiana (December 2019 – current) Director of Human Resources
• Lead all areas of Human Resources which include recruiting, onboarding, licensures, compliance, employee relations, benefit programs, leave policies, training, compensation practices, workers compensation, and safety.
• Provide human resource leadership for each of our Indiana locations.
• Structured a tracking process for human resource files to pass State & Joint Commission surveys at 100% while improving processing and compliance. Received zero regulatory corrections.
• Implemented COVID-19 policies and procedures, while managing compliance with required process changes,
• Streamlined Human Resource processes while maintaining standards of compliance and accountability.
• Oversight of HRIS & Payroll systems while verifying the accuracy and regulatory compliance.
• Collaborated with internal and external counsel to manage potential litigation issues.
• Formalized recruiting and onboarding of new hires while expediting applicant sourcing and preparation of offer letters.
• Consult with managers to ensure only the most qualified candidates are selected.
• Prepare and manage an annual budget for human resources.
• Revamped the new hire orientation process and mandatory education so that it was completed more efficiently and compliant with all regulations.
• Conduct terminations and respond to any unemployment claims.
• Reduced performance improvement issues - resolved grievances quickly, counseled employees, and guided supervisors.
• Authorize pay adjustments submitted by managers. Home Healthcare Providers - Carmel, Indiana (November 2017 – December 2019) Director of Human Resources
• Leadership and compliance oversight for HR Managers in our IN, MA, NY, OH, FL, TX, NV, IL, AZ, MN and two offices in CA.
• Structured human resource files to pass state surveys at 100%.
• Office management and oversight for IN office.
• Supervised our payroll department while restructuring it to operate more efficiently.
• Provided guidance to our recruiters on phone screening and scheduling interviews
• Counseled HR managers to ensure only the most qualified candidate is selected.
• Revamped the new hire orientation process so that it was completed more efficiently and compliant with all regulations.
• Designed electronic file system for our HR files so that all offices were immediately accessible by our corporate office while meeting survey guidelines.
• Conducted all terminations and responded to all unemployment claims.
• Performance management - resolve employee grievances, counseled employees, and guided supervisors.
• Consulted with advisors on employee benefit modifications and operations.
• Authorized all pay adjustments, changes, and terminations.
• Updated and maintained job descriptions for all positions. Riverview Hospital - Noblesville, Indiana (August 2013 – November 2017) Human Resources Manager
• Oversight of employee benefit programs and relationships with benefit providers.
• Improved HRIS to reflect accuracies while working with payroll to assure employee payments were accurate and reflective of time worked, including multiple pay rates.
• Conduct new hire orientations.
• Conduct and analyze exit interviews; recommending changes to management as needed.
• Performance management - resolve employee grievances, counsel employees, and guide supervisors.
• Authorize all pay adjustments, changes, and terminations.
• Update/Review policies and job descriptions for all positions.
• Designed and implemented electronic employee files. Key Accomplishments: Appointed Member of the Retirement, Wellness & Investment Committees; Rewrote our individually Designed 401(a), 401(k), 403(b) and 457(b) plans for counsel approval and filing.
Specialties: Retirement Plans, FMLA, COBRA, ERISA, Benefits, Training, and Employee Relations.
McCready & Keene, Inc. – Indianapolis, Indiana (June 2001 – August 2013) Pension Consultant and Account Manager
• Member of the consulting\sales\new business staff.
• Initial and ongoing contact for client, advisors and field sales staff including technical input.
• Served as primary client advocate to internal operations
• Advised on operational and technical guidance governed by the Department of Labor, Internal Revenue Service and Pension Benefit Guaranty Corporation.
• Proactively assessed client’s business operations to promote ideal plan redesign proposals
• Maintain familiarity with competitor services to identify potential value-added services
• Member of conversion/deconversion progression meetings.
• Utilized technical expertise to review all internally prepared reports and invoicing.
• Respond to requests for proposal and quoted fees on new business opportunities.
• Participated in corporate-wide projects stream-lining processes and client servicing Key Accomplishment: Recognized Member of the Professional Management Team Specialties: Defined Contribution, Daily Valuation, Balanced Forward, Defined Benefit, Cash Balance, 401(k), 403(b), 457, ESOPs (leveraged and non-leveraged), KSOPs, Money Purchase Pension, Profit Sharing, Target Benefit, Non-Qualified, and Post-Retirement Medical Plans.
Ed Ferguson & Associates, Inc. – Indianapolis, Indiana (May 1989 – June 2001) Pension Consultant
• Provided client management while assisting sales force in new business.
• Designed education material, presentations, and client plan design.
• Developed administrative processes for new business.
• Insured deadlines met governmental requirements and client expectations.
• Calculated and prepared actuarial valuations, allocations, and employee benefit ststements.
• Drafted plan documents, plan amendments, summary plan descriptions, participant notices and summary of material modifications.
• Prepared government filings, including PBGC, 5500, 5300, and 5310's.
• Compiled and prepared termination filings with the PBGC and IRS.
• Assisted clients with their other benefit advisors. Key Accomplishment: ERISA & Technical Consultant
Specialties: Defined Contribution - Daily Valuation or Balanced Forward, Defined Benefit, 401(k), 403(b), Money Purchase Pension, Profit Sharing, and Target Benefit. Machelle Molé MBA, BSM-HR, CEBS, CMS, QPA, QKA, RPA Mobile: 317-***-**** Email: ********.****@*****.*** LinkedIn: https://www.linkedin.com/in/shelly-mole-mba-bsm-hr-cebs-cms-qpa-qka-rpa-07015575/ LINKEDIN ASSESSMENTS
Filing & Organization — Highly Proficient
August 2020
Arranging and managing information or materials using a set of rules. Full results: Highly Proficient
Spreadsheets with Microsoft Excel — Highly Proficient August 2020
Excel knowledge including common tools, PivotTables, conditional & nested formulas, and custom visuals. Full results: Highly Proficient
Work Style: Reliability — Completed
September 2020
Tendency to be dependable and come to work
Full results: Completed
HR: Compensation & Benefits — Highly Proficient
August 2020
Knowledge of compensation and benefits programs
Full results: Highly Proficient
Management & Leadership Skills: Planning & Execution — Highly Proficient August 2020
Planning and managing resources to accomplish organizational goals Full results: Highly Proficient
Recruiting — Proficient
August 2020
Managing the candidate sourcing and selection process Full results: Proficient
Customer Focus & Orientation — Expert
August 2020
Responding to customer situations with sensitivity Full results: Expert
HR: Compensation & benefits — Highly Proficient
August 2020
Knowledge of compensation and benefits programs
Full results: Highly Proficient
Management & leadership skills: Planning & execution — Highly Proficient August 2020
Planning and managing resources to accomplish organizational goals Full results: Highly Proficient
Recruiting — Proficient
August 2020
Managing the candidate sourcing and selection process Full results: Proficient
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