Insurance Adjuster Claims

MAIA MCKEE

*** ********* **. ************, ** · 678-***-****

*********@*****.***

EXPERIENCE

CAT and Total Loss Insurance Adjuster

St. John Insurance Company

June 2019 - Present

• Investigate and assess damage caused by natural disasters, such as hurricanes, tornadoes, and wildfires, for both homeowners and commercial property owners.

• Process and adjust claims in accordance with insurance regulations and claims handling procedures.

• Work collaboratively with clients, vendors, and third-party service providers to ensure prompt and accurate resolution of claims.

• Maintain accurate records and documentation of claims and communicate regularly with policyholders to keep them informed of the claims process.

• Achieved a 90% client satisfaction rate based on post-claim surveys.

• Led a team of junior adjusters during a busy season, providing guidance and support to ensure timely and accurate claims processing.

Claims Adjuster Trainee

ACCC Insurance

May 2018 - June 2019

• Assisted in the investigation and assessment of claims for various types of insurance, including auto, property, and liability insurance.

• Coordinated with clients, vendors, and third-party service providers to facilitate the claims process.

• Reviewed and interpreted policy language and insurance regulations to ensure claims were processed accurately and efficiently.

• Developed and delivered presentations on claims handling procedures to new employee SKILLS

2

• Strong analytical and problem-solving skills

• Excellent written and verbal communication skills

• Ability to work under pressure and meet tight deadlines

• Proficiency in Microsoft Office Suite and claims management software

• Effective leadership and team management skills

EDUCATION

Southern Crescent Technical College

Business Management

GA All lines Adjuster License

OBJECTIVE

To obtain a challenging position as a CAT insurance adjuster, utilizing my 2 years of experience in assessing and investigating damages caused by natural disasters, and my knowledge of insurance regulations and claims handling procedures. Professional Summary: Highly motivated CAT insurance adjuster with 2 years of experience handling large scale claims for homeowners and commercial property owners. Proven ability to assess and investigate damage caused by natural disasters, and to work effectively with clients, vendors, and third-party service providers. Strong knowledge of insurance regulations and claims handling procedures.

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