Mortgage Loan Real Estate

Denise Kruzmanowski

****.*@*****.*** 724-***-****

linkedin.com/in/denise-kruzmanowski

Summary

Team Leader and manager experienced in leading teams of 10 plus team members. Developed strategies, provided training, set goals and maintained client expectations. Excellent interpersonal and communication.

Big picture focus and excellent vision to succeed. Problem solver, networker regarding clearing and closing on real estate transactions.

Skills

• 20 Years of Real estate title curative and closing processing

• Multitasking

• Production Monitoring

• Tem member monitoring and motivation

• Process integration

Experience

Team Lead

Boston National Title

Jul 2019 - Aug 2022 (3 years 2 months)

Maintained and exceeded Service Leval agreements for lenders

• Reviewed Legal documents such as mortgage loan, title liens and property easements to assess relevant property factors.

• Reviewed and cleared all title commitments.

• Trained all new Team members by relaying information on company procedures and safety requirements.

• Worked different stations to provide optimal coverage and meet production goals.

• Evaluated employee skills and knowledge regularly, training and mentoring individuals.

• Prepared detailed report on updates to projects specification and progress within my department.

• Handled all escalated issues or problems to get resolution for clients. Closing Specialist

Mortgage Connect, LP

Feb 2013 - Jul 2019 (6 years 6 months)

Prepared closing documents, Post closing records and disbursements.

• Reviewed and cleared title commitments for refinancing customers.

• Travelled out of state to other offices to train team members on closing process.

• Mentored and guided employees to foster proper completion of assigned duties.

• Built strong relationships with lenders, borrowers, and vendors through positive attitude and attentive response

Account Executive

ServiceLink

Denise Kruzmanowski - page 1

Mar 1995 - Jul 2013 (18 years 5 months)

Resolved Problems with high profile customers to maintain relationships to increase return customer base.

• Collaborated with upper management to implement continuous improvements and exceed team goals.

• Managed accounts to retain existing relationships and grow share of business

• Delivered reports with production status and updates on all work in progress.

• Prepared and coordinated closings, cleared titles and resolved any title issues or problems. Education

Beaver Area High School Duffs Business Institute

Skills

closing • customer relations • legal • mentoring • Title Insurance • Title Clearing • Loan Closings • Title Services • Real Estate Transactions

Denise Kruzmanowski - page 2

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